- Phone: 604-224-3536
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Customer Testimonials
Very friendly, knowledgeable and professional staff!
Helpful advice, great service & professional workmanship
Friendly staff, attending and professional.
Great staff, friendly and knowledgeable - never pressures you to purchase anything, always willing to assist and answer my many questions even the 'stupid' ones - treats all clients the same whether they are expert or novice riders. Wonderful to have a local independent bike ship in the neighbourhood. Thank you.
Good guality, great friendly staff!!!
They have everything you need and the service is always incredibly good.
I am very satisfied
Thank you!
FRIENDLY, KNOWLEDGEABLE, LISTEN WELL, WORK HARD TO FIND A SOLUTION
Good quality selection of products
Knowledgeable staff
Excellent service and products.
Attentive and knowledgeable staff. Still maintains the feel of a local bike shop
The product I ordered arrived on time and exactly as shown on their website. The free delivery was a nice touch!
Good deals, which are rare in the Canadian market. The U.S. always has excellent deals.
Great service! Thank you
You guys are absolutely wonderful. Providing great service, and going so far as to help me research what parts would fit my dad’s ancient Rocky Mountain when you didn’t have the exact part in stock and ordering in an extra cardboard bike box for me when I was moving.
It’s not exaggerating to say West Point Cycles is an irreplaceable asset to the community!
Always fix the problem without recurrence
Prompt, efficient, and knowledgeable.
Always helpful and informative
They are pretty responsive and keep our bikes in too shape
Knowledgeable and trustworthy
Close to home and have the service needs.
My experience was once again with Lauren and not enough can be said of her knowledge and integrity. She didn’t try to sell me another high end pedal which albeit much lighter, it would have high tension for clipping in and out which has been my problem. Everyone in the shop works together to give you the best information and experience. I come from north burnaby to this shop because of this kind of problem solving and service that’s second to none!! Thank you🚴🏻♂️
Friendly helpful staff. Good variety of options.
Dave and Theresa were super helpful. And we left with our bike perfectly adjusted.
As well as great bikes and accessories, we keep coming back to Westpoint Cycles for the knowledgeable and experienced biking advice and great service from the staff. We would highly recommend you to anyone thinking of buying or upgrading their bikes...or maybe an e-bike!!!
Good service, friendly staff, great service / appointment notifications as well as online invoices
Helpful personal service
Knowledge of their products
I purchased my Trek Checkpoint from WestPoint several years back. WestPoint gave me excellent service and attention and bike fit. A complimentary tune up was most thorough.
More recently I my CheckPoint had Di2 problems; several other bike shops were unable (or unwilling) to help me here.
I was thus most grateful to be able to find skilled techs at WestPoint who set my bike right on the spot.
Thank you Chris and Kevin (hope names are correct?) for you professional and skilled help.
I only wish WestPoint were on the North Shore!
Great price on some Endura MT500 shorts!