Customer Testimonials

Very helpful staff!

Fast turn around in processing online orders.

Usual excellent service and a sales price helps :)

I ordered a pair of Assos ladies cycling shorts that were on sale. They were not able to ship them to Ontario so I contacted the BICI store on West 10th street. They were able to set my shorts aside for my son to pick up within an hour.
Great service. Thank you for carrying ASSOS gear!

Staff were very approachable and helpful.

Friendly service and service is always well done

We received a phone call from a friendly person to confirm our delivery address. Very good service.

Efficient and prompt service from Eben at the front desk and Kevin in the workshop

My last web purchase was a good deal, went smoothly, and the two WPC staff in the store when I went to pick up my order were friendly and helpful when I purchased additional items.

Great product and pricing! Excellent service

Friendly, helpful, knowledgeable staff!

Quick service. Shipped right away

Good deals on assos products !

First name removed

friendly snd reliable

Very good service and product selection.

Staff very helpful when things went wrong with my order/bike. Free warranty repairs and adjustments, always wanting to make sure my purchase was satisfactory. I needed to do a warranty repair and now very happy with the final result. Thanks!

I needed a box to transport a kid's bike and basic repair tools. I appreciate the great service, thank you!

Friendly staff

Very helpful and truthful about their recommended service necessarities.

Very helpful impromptu service

Excellent service, good price

Eden at your shop was super helpful with advice and checking my wheel and issues from my flat. Always great service with you guys. Bought my Trek Domane racing bike from you and very happy with rest visits and purchase from you 10 star service appreciate all you do

Tony Thompson Vancouver

Great prices, had the product I was looking for in stock and prompt delivery.

I appreciate the excellent communication pre and post service. It was friendly, professional, and prompt.

Pretty good selection and easy checkout but just took awhile to get my products.

Great employees, great customer service.

Y'all are always so kind and I never feel like you are trying to oversell me things when I take my bike in for tune ups. Excellent honest work!

I got what I needed quickly and easily.

So quick and friendly and great communication.

Wonderful service!