Customer Testimonials

Great friendly service

Always great service and very accommodating and helpful staff

Friendly staff :)

Quick and reliable exchange

Friendly, helpful and knowledgeable staff. Thank you.

Geoff and the WP team were very professional and fast with my bicycle repair. In addition to the initial problem that I brought the bike in for, he identified another issue and explained it to me in a way that was helpful and easy to understand. Get service in a clean and organized shop!

Your team is wonderful; very supportive, offering great service, clear communication, and is always very friendly and helpful! I’ve already recommended West Point to some friends and colleagues and absolutely will continue doing so. Thank you& cheers!!!

I love the very long history that West Point Cycles has; they are a staple in the Point Grey and Kitsilano neighbourhoods, very knowledgeable about all aspects of bikes and cycling, and they are reasonable in their pricing, always happy and willing to help. I trust them completely with my bike, and they always do a great servicing job. I just had regular servicing on my bike, including a chain replacement. All is working great!

I have already recommended them to friends, and recently my friend Gib McEwen called them when his electric bike would not start due to a battery in a handlebar fixture that he did not know was there and needed replacing. They solved the issue over the phone, and he was thrilled that it was so easily resolved. Thank you!

Bon service , il y avait un défaut de fabrication avec l'article commandé et un remplacement a rapidement été fait. Merci .

All good thx.

Friendly and helpful staff. Reasonable prices too.

Great product, great service and great team.

The team is se one to none, they will try to go way beyond their limits to ensure you gather what you want. West Point is my go to shop for apparel and components.

You have everything I need and you always provide great service.

Fantastic customer service

West Point Cycles are the BEST, they rock!! I will never go elsewhere to service my trike as they deliver top notch service and they fit bikes according to your personal need. I have been a customer with them for over 20 years - they made my customized trikes through the years and there's no bike shop I would trust! Thank you WPC!!! :)

Good service, knowledge staff.

Quick and accurate analysis of maintenance issues; timely and cost effective service.

Great price, quick shipping and product as described!

Selection and pricing

This is my 2nd online purchased from WPC. I like the product from Trek brand because of the quality and durability. The services I experienced is pretty good because I received the product I ordered online in very good packaging and timely delivery lead-time. It was a way long distance since I ordered it from Bridgewater Nova scotia. Looking forward to get more reasonable deals from WPC.

Beth continues to provide fantastic service at Point Grey store !

Service is always great!

Good info and repairs

Had exactly what I needed at a good price.

All the stuff that I need, good deals, fantastic service team, solid service!

I came into the shop at closing with a last minute repair for a tubeless tire and they fixed it for me so that I could ride the next day. Excellent service!

Excellent repairs and service

Pr

Good friendly service