- Phone: 604-224-3536
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Customer Testimonials
Fantastic service!
The team is very nice, polite, caring and knowledgeable.
Very friendly. And reasonable.
Good communication, good advice, fair pricing.
Quality products, knowlegable friendly staff
Love my Trek Domane with electronic shifters. The folks at all of your stores in Vancouver are exceptionally kind, service first and knowledgeable, not to mention patient. They are always willing to lend a hand. Lauren and Beth at West 10th were fabulous this time around and the turnaround service to fix my tubeless tire was outstanding. Thank you all‼️
Amazing service from Chris at West 10th location setting up my new rig. Thanks Chris!
The guy who helped was super nice and friendly
Customer service was great
Good selection, helpful staff and close to home.
Good service and knowledgeable staff.
Prompt Friendly service. Range of products.
It was prompt, efficient and friendly.
Good selection of top brands. Easy on-line shopping and good turn around on delivery.
Great sale and glad to be able to test drive the bike
Excellent service, great quality brands and products!
Tim’s service and honest advice was exceptional and 100% focused on finding a solution for me versus selling me something. Incredible service ethic and customer service in an age where this matters most is is experienced least.
Good deals on trek bikes.
Friendly helpful and quick service; in stock item at a good price
I appreciate that the staff were responsive when I called them with questions and concerns about my shipment, and that they accommodated a short extension for me to return an item because I live very far from a location and work during the week.
Both products and services are great. Your bike mechanic (Kevin) was excellent. He patiently walked me through options for a drive train upgrade I'm contemplating. I was very impressed with his level of knowledge and will get the work done there once I decide on the best upgrade option (11 vs 12 speed).
Amazing friendly service - fast and professional WPC is my preferred bike shop
Great neighborhood shop with fast service and solid bike selection.
I’ve purchased two items from West Point Cycles and have been very satisfied with both transactions.
Staff are knowledgeable and easy to approach with odd requests
Thank you for the quick delivery on my new cycling shoes hopefully not too small.
The service was absolutely fantastic. The staff were very attentive and was very conscious of my time and fixed my bike with great care and great efficiency.
Would absolutely recommend this bike shop to everyone!!!
Knowledgeable, local, and capable. I have been a customer for decades.
The tech who helped me was so efficient and knowledgeable. He didn't try and upsell me - just solved my small issue.
Reasonable prices and shipping rates, genuine parts, fast, professional service.