Customer Testimonials

Had exactly what I needed at a good price.

All the stuff that I need, good deals, fantastic service team, solid service!

I came into the shop at closing with a last minute repair for a tubeless tire and they fixed it for me so that I could ride the next day. Excellent service!

Excellent repairs and service

Pr

Good friendly service

I always find West Point Cycles such a friendly and helpful store. The staff are always willing to talk and spend time answering my questions. My most recent visit was to the W. 10th store where I was assisted by Luke and Mike and both were great. Thanks to them for their help. I have also used the W. 2nd/Main St. store and staff there are similarly helpful.

Last week, I was short of time and needed a repair done quickly. Luckily for me, West Point was able to fit me in and got the work done really quickly. Their service was friendly and expertly executed, it feels like a new bike. Thank you West Point, great job!

Very helpful staff. They take the time to answer all questions, and give detailed estimates and timelines for repairs. Full range of products available also.

Friendly and efficient

Excellent tech staff, from small to big jobs, all fairly priced.

Friendly, efficient, no pressure

Great customer service & knowledgeable sales associates

Had what I needed at a good price and were quick to ship!

Thanks again ….

I have been doing business at West Point's 10th ave location for over a decade, have had all my road bikes serviced there, and have bought two bikes there. Things that I have always liked there:
1. Competence, helpfulness, and friendliness of the staff, even as the familiar faces have changed over the years
2. Reliable, trustworthy maintenance
3. They provide good, reliable advice
4. They always treat me like my business matters to them, and they want to help me.

I needed a flat repair for an e-bike and West Point took the bike in and fixed it immediately.

I found the item I was looking for at a great price and it was shipped very quickly. Thank you!

Competent and trustworthy.
I had my bike serviced and had a lot of work done - very expensive but my bike is running great!
The gentleman accessed my bike on the spot and addressed all my concerns and answered all my questions.
I always bring my bike to West Point Cycle and will continue to do so.
Thanks

First name removed M.

Great guidance on helmets for my son and me.

Staff was very helpful, both through e-mail and in store.

Excellent service, personal commitment, reasonable price

So helpful and knowledgeable! Thank you!

I was looking for a casual cycling shoe and I found one in my size in your online shop late season. I am very happy with my purchase. Your website is easy to navigate. Thank you!

the service was great, the prices were amazing, I received my package on time and they even left a handwritten thank you note.

I came in on a busy summer afternoon and the service was Excellent! I need a flat tire repaired asap and they made a great effort to fit me in while I waited. They were friendly, polite and very knowledgeable! I highly recommend them!

Able to explain everything to me.

Always available and reasonable prices.
First name removed

The team works hard to find options for and to find the righ fit or service.

Thank you for good products at decent prices.

Good location, nice team, pleasant and good selection of bikes and accessories.