Customer Testimonials
Did everything they could to ensure the bike was right, while maintaining the required social distancing
The staff are always friendly and helpful. Repairs are taken care of quickly and promptly.
Trek Pro City has always cultivated a friendly, welcoming environment. Their staff are extremely knowledgeable and truly care about providing the customer with an amazing in store shopping experience. It doesn't stop there though...what truly is impressive is their commitment to provide you with the best "cycling" experience possible. Whether it be road, mtn, cross, electric or just cruising.
appreciated the timely pick up and delivery service
Jim B
Friendliness and honesty. Plus your mechanic is really effing good.
Great group of people. Scott helped me out getting a new bike and couldn’t be more thankful. Will continue to use as my main shop!
Staff are knowledgeable, fair and friendly. Highly recommend this bike shop!
Friendly, passionate and knowledable staff. Never, ever have to take a repair in a 2nd time!
Too end product and service.
Great bunch of guys, so friendly and knowledgeable about their products.
Always ready to help with technical issues. Excellent corporate citizens.
Friendly atmosphere. Knowledgeable staff. Very happy with the product and service I received.
Friendly, knowledgeable, professional staff.
It’s all about the staff! Best in Victoria for sure!!
Great staff and great service.
Good service
Knowledgeable staff
The staff is second to none.
I always get prompt service when at the store.
Great selection and highly knowledgeable staff !
Knowledge and ability to tell which products bear suit customers.
Service is great. Very friendly. This is my 4th Trek bike and am happy. Get all my servicing done there and no complaints.
I love the friendly staff and the great service they perform on my bike.
Knowledge of products and the ability to diagnose problems to come up with the best solution.
Good products: TREK road bikes, including high end bikes; Assoc clothes; good selections
Very knowledgeable, helpful, and friendly staff
Reasonable pricing
An integral part of Victoria’s biking community
Good location with parking
Great service. Nice selection of bikes. Really like the ability to trade in kids bike when outgrown it.
Friendly knowledgeable staff
Care and attention. Seeking out innovative solutions. Not overselling! Great work!
Professional, friendly, passionate! Excellent service & advice!
INFOrMED AND FRIENDLY.
They're great!!!
Target were extremely helpful and accommodating in helping me get my bike back on the road this spring, despite the COVID-19 crisis. They had a well thought out strategy to deal with incoming bikes that included a couple of washes and a quarantine period to ensure the health of their employees and patrons.