Customer Testimonials
Prompt service and always helpful, friendly and knowledgeable staff. I feel like part of the store’s cycling family.
Excellent range of quality products. Extremely knowledgeable, helpful, welcoming and friendly staff.
Enthusiastic staff and great service and selection
Great products. Friendly, knowledgeable staff who have a passion for bikes and riding.
Good products good service
Tom White was super helpful with my ask!. Thank you!
Great service. Nice knowledgeable crew. I would recommend everyone to their store.
Friendliness and understanding. I am also a casual cyclist and I feel comfortable at the shop - not having to be a “cyclist!!l
Really appreciate the personal touch and friendly staff.
Excellent service
Great service always! All the staff are super helpful and friendly.
It is a shame you are so busy....haha, but it is probably because your service is so good. The staff are always very friendly and helpful and knowledgeable. The service on my bike is reliable and makes me feel safe on my bike.
I enjoy everything about Trek bikes but especially the people!!! I enjoy every trip there.
Dale Olsen
fast and friendly, good knowledge
Trek Victoria always has great products. Everyone is very knowledgeable and friendly. You can count on and trust Trek Victoria for all your biking needs!
Friendly and knowledgeable staff - always feel welcome when I come to the store. I appreciate the emails that get sent out about workshops, events and sales.
Cam did a great job servicing my bike I was always in a timely fashion as well.
Good advice, great service, and excellent bike fittings. Products supported are good (Trek, Cervello).
Community is the above and beyond - staff is friendly and supportive, good rides (both road and gravel) supported out of the shop.
Overall I am happy with the shop!
My first experience of shopping with Trek Bikes Victoria during COVID 19 restrictions. They have a clear communication plan in place so I was able to order what I needed easily for same day pick up. Pick up was well organized and safe.
Prompt, friendly service.
Favourite bike store in vic. Responsive, honest, reliable. Issues, if any, dealt with immediately. Nice work guys, and love your response to Covid-19
When I go to the store I get quality products and solid advise for my cycling needs.
Service is always amazing. Guys are great. Will always recommend Trek Victoria. 👍🤓
Friendly helpful staff
Very Good service given considering difficult circumstances with the Corona Virus....
I appreciated the honest answers, and fast turn around for bike servicing
The service has always been top notch and the staff have always been friendly and approachable
Awesome service, especially during Covid times. Glad my son was able to get his bday bike. Thanks for all you are doing to keep people riding.
Hot staff and even hotter bikes
Knowledgeable, friendly, quality and good value