Customer Testimonials
Friendly advice and expertise. Good selection of high quality products. Expert mechanics.
great staff and a good solid product line (Trek) I have bought many bikes and had my bikes serviced at the trek store from the start 10 yrs ago thx cheers JP
I like the quality of your products and your staff. They are very knowledgeable.
The people at Pro City are the most valuable part of the company. I have had exemplary service in the past 10+ years that I have dealt with Pro City. They are knowledgeable, helpful and NOT critical of the condition of my bikes when I bring them in for service (If you have seen my bikes you might realize why this is such an important part for me). They have guided me to purchase bikes which suit my needs. I would highly recommend Pro City
Excellent technicians, friendly staff. Will "go the extra mile" to help you out in a pinch.
Service is second to none!! Always leave feeling like one of the gang 😁
Top of the line products , great mechanics and sales stay treat you like you are important no matter what you are buying
You guys are grrrrrrrreat
Friendly staff always happy to share thoughts. Do a good job on the servicing. Fixed my tire right away when i was in a hurry to get a ride in.
I like everything! Staff is great and helpful . :)
Really nice, knowledgeable and helpful staff. Good selection in the store.
I like the people who work there from owners to mechanics to front end sales people. They are all knowledgeable and courteous. When you walk in it feels friendly and warm. Staff are willing to spend time and share their knowledge with no pressure to buy. Products are great and usually lots of selection of sizes, colors etc. Mechanics are good at what they do and are not hesitant to share their knowledge and excitement of biking.
I enjoy the experience of going there.
Great staff, always friendly, always explain things in plain language. They go the extra mile (okay, kilometer). Lot of bike models, lots of kit; everything you need in a bike store.
I have purchased a number of bikes from the store and they have always stood behind me when I have any type of issue. I also get excellent service when I come in with my bike.
Friendly staff with honest advise.
Service is great..
Guys know the business and always there to assist.
Great product and equally good service
Quality of products and mechanics.
Friendly knowledgeable staff. Quality products. Outstanding service
Super service. I buy parts because I like to fix my bikes. These guys get it. They realise that a 35$ part is my weekend's entertainment, and not just some guy's part for "whatever 🙄"
Knowledge people great products .The one stop shop plus a coffee
. Mitch’s timely, responsive, and personalized service
. You carry Assos clothing and accessories
. Reasonable pricing
. Competent mechanics
Great customer service! My favourite bike shop.
Great service, great people, excellent knowledge base, wonderful atmosphere, good parties.
Friendly and knowledgeable staff
Good quality and excellent representation through your Canadian retailer Trek of Victoria. Sales and service are always excellent and even if I am looking for a specific item that Trek does not produce they are totally behind helping me.
I have been a client of Trek Victoria for several years and always receive great service from all staff. I currently maintain all six bikes through their service department and been very happy with all the repairs and quality of work. I always recommend friends and family to choose Trek Victoria for the bicycle needs.
Top of the line products
great service! friendly knowledgeable guys and I like Bontrager products
Friendly helpful staff....great products!