Customer Testimonials
Locally owned, a long time Victoria full-service bicycle business. Expert, friendly and professional staff - never a heavy sales pitch ! High quality bikes and merchandise. Fantastic technical support with Trek's maintenance department - and they are very reasonably priced...and only fix when broken - never unexpected work and/or charges !! Cannot say enough positive about Bill,Troy. Scott and their staff..Mitch, Al, Cam etc. Oh...must mention the commercial expresso machine and the in-house spin studio equipped with showers, and towels and expert leaders ! ps..and how much they give back to the cycling communtiy !!
Top quality bikes, clothing and associated gear. Cool laid-back shop. Good vibe.
Great service as always, friendly and very competent 😊
Great staff. Always helpful.
Great staff
Very friendly, knowledgeable and caring staff. You take GREAT care of me and my bike :) Thank you!
Great service from fun, friendly and knowledgeable staff who are a committed and engaged part of the community!
Great bikes, great service
Friendly , expert help. Love the selection and great coffee
Very good service, willing to help, on time!
Always friendly. Very knowledgeable - will always steer you in the right direction.
Trek is one of the best bike brands and Bontrager accessories are always dependable/relaible/well made.
Big thing about service. Done once and done right. Never have to come back. And Trek Store always tries to fit me in.
You know your stuff, are super friendly and helpful, and provide great work on my bike. You’re my go-to bike shop even though it’s out of the way, and I recommend you to everyone!
Excellent services, the staff is always very friendly and extremely knowledgable! Amazig quality of products and very reasonably priced.
Quality name in bikes
Well stocked and friendly, knowledgeable staff.
Incredible, kind and helpful staff that always have a smile on their face. They are clearly invested in making sure you get the product that's best for you, instead of just getting sales. I wouldn't go anywhere else!
Great staff and store
Quality products at a fair price and knowledgable staff that are passionate about cycling
The team at Trek Bikes Catherine St. go above and beyond. The advice and service is the best I've experienced in 20 years of cycling. And they have cookies.
Great bikes and great service.
Top notch products, service, and staff.
Fantastic friendly staff, very happy to help and chat. Most reliable bike repair and service in town.
You can always get what I need and really help with keeping my daughter race ready
I also get speedy service whenever I bring a bike in for repair.
You guys provide the best service
The trek store is always there when we need them. They are always friendly and professional. Quality work.
Very friendly staff, very knowledgeable, and genuinely care about the products they sell.
Awesome friendly service! No attitude from the employees.
Knowledgeable and friendly staff
Bill was awesome guy. I love the atmosphere and camaraderie that everyone working there exudes. I’m a brand new beginner rider and will definitely go there often and will tell all my friends too. The customer service was outstanding!!!
Thank you for taking the time and patience with me. And even taking me out on a few loops to teach me things. You are amazing.