Customer Testimonials
The staff at Trek Procity are always so knowledgeable and eager to help me get back on my bike asap!!!
Great guys amazing service, why would you go anywhere else?
Friendly staff, good selection, quality mechanics
Very helpful and feel always welcome when we go there
Stranded in Victoria on my 30th wedding anniversary with a dead e bike, the shop took it in right away, diagnosed the problem. They worked on it and solved the problem. My wife and I were in n Victoria to spend the week on our bikes. Many other shops were to busy to look at the problem for days. Thank you so much to all the guys at the shop for your fast, professional, friendly service. You saved my anniversary week. I would highly recommend this shop. Steve
Great staff. Always friendly and knowledgeable.
As always, the workmanship is superb and the service is excellent! Our family of cyclists really appreciates your work!
Good selection
Mitch and Troy were very helpful, knowledgeable, and not pushy.
Stellar service! Great people - super knowledgeable and really helpful. I have already been recommending them as I zip around town on my new ebike.
Fantastic service, work with me to find the right bike
I like the dedication to premium brands and quality products. It ain’t cheap but it’s an indulgence that always feels good!
The staff at Trek are fantastic. They know what they are talking about and they give you the information you need to make the right choice without being pushy or trying to upsell.
Quick professional service...
The staff at Trek are fantastic! I wouldn't go anywhere else for my cycling needs
Simple: Everyone in the shop will do whatever it takes to make you have a happy bike experience
great bikes! quality build at good price point
Friendly service. Easy test ride. Smooth overall transaction.
Your salespeople are knowledgeable, efficient and kind. The advice I have received from them is good and I have been pleased with the products that I have purchased at your store.
Good efficient friendly staff
Everyone there is very knowledgable and if you describe what you are looking for they will guide you to the best option for you... Always very helpful
Yawl are great!
Very helpful and friendly, made sure that the bike was the right fit.
Scott was knowledgable and friendly
My favourite bike store by far! Close to my home, extremely friendly and knowledgeable staff. They are very available to answer any questions about products, but also don’t hover while you shop and look around. Also, very kind and patient with me when I missed a couple of appointments getting my bike serviced (Again, I am SO SO sorry!!)
Thank you, Trek!!!
Everyone is always helpful and answer all my questions!
Jess. You have a female on the floor. She is knowledgeable and helpful and really made the experience of my partner getting her first bike a good one. She is appreciated!
Great staff and customer service!
Bill. We like Bill. He makes me laugh.
Service was great. Jess was wonderful. I couldn't be happier.