Customer Testimonials
Your salespeople are knowledgeable, efficient and kind. The advice I have received from them is good and I have been pleased with the products that I have purchased at your store.
Good efficient friendly staff
Everyone there is very knowledgable and if you describe what you are looking for they will guide you to the best option for you... Always very helpful
Yawl are great!
Very helpful and friendly, made sure that the bike was the right fit.
Scott was knowledgable and friendly
My favourite bike store by far! Close to my home, extremely friendly and knowledgeable staff. They are very available to answer any questions about products, but also don’t hover while you shop and look around. Also, very kind and patient with me when I missed a couple of appointments getting my bike serviced (Again, I am SO SO sorry!!)
Thank you, Trek!!!
Everyone is always helpful and answer all my questions!
Jess. You have a female on the floor. She is knowledgeable and helpful and really made the experience of my partner getting her first bike a good one. She is appreciated!
Great staff and customer service!
Bill. We like Bill. He makes me laugh.
attentive service on a bike I bought recently
The service on my recent visit was good. Missed my ties could us some air
Excellent selection of bike accessories and awesome customer service. They will also make you a specialty coffee while you wait.
Excellent products with knowledgable friendly staff
I really like the Trek Allant 7. I think the quality is above average. The staff were super friendly, knowledgeable and helpful. What's not to like!
Great crew over there. I have dealt with them for years.
Quality products alongside knowledgable well trained staff in a friendly atmosphere. It is hard to find superior bike techs but Trek has a whole store full of them :)
Trek staff is attentive, experienced and does a great job keeping my bike well maintained and on the road. Pricing is fair and service, even when they are busy is fast and efficient.
Great group of staff and a great community.
There is no better bike shop in Victoria! And I have tried many. Super safe. A great database - continuity of care. Great explanations in plain English of what was done and why - to a healthy senior citizen who continues to enjoy biking thanks to Trek.
Good selection of quality brands like ASSOS, especially for women. Great, friendly service where I feel like Norm from the old Cheers t.v. series because the staff recognize me, know my name, and always say hi and provide personalized service.
The service is great, especially when I have to schedule it around a ferry schedule to the Gulf Islands where I live. Very helpful and friendly staff.
Excellent service
Friendly knowledgeable staff!
Best bike shop in town!
so far ive only purchased one product. A Bontrager Ridetime comp.
Friendly service, always feel welcome in the shop, my questions get answered, and bike feels great after every tuneup. I've become a big fan.
Staff are very knowledgeable and helpful.
Quality products, great knowledge and very personable staff.
Friendly service. Easy test ride. Smooth overall transaction.