Customer Testimonials
Plenty of stocked options with varying prices so there is something for every customer
Knowledgeable staff, friendly, seemed to want to provide best product suited to me
Great products and great staff to sell them. It is a fun place to visit. A very social experience not like going shopping.
They where prompt and courteous, and cost was very reasonable
Awesome knowledgeable staff who make you feel welcome no mater what level you ride at….even when it’s snail’s pace. Thanks gang!
The service was very friendly, personal, efficient, positive, timely and respectful.
Trek bikes are a great product that perform well, and the 47 cm fits my small size perfectly. Most road bikes come in bigger sizes.
The service at Trek Victoria is by far the best I've ever had from a bike store. The staff are extremely knowledgeable about their products, very helpful and friendly. They are willing to spend time answering questions, and ensuring that a bike is appropriate for your needs.
I had my first road bike fit at Trek and have had no problems in the 10 years I've had it. I'll definitely have my new bike fit there!
GREAT SELECTION AND HELPFUL SERVICE
Service is always great and friendly. Have everything i need for all my mountain bike adventures.
Thank you for taking my concerns of my 'beloved' TT bike seriously.
Aaron, Troy & the entire team 10/10 🙌🏼
Exceptional service and exceptional people with unparalleled knowledge of bikes.
Great selection. Quality products. Fast and thorough service
Never have to wait for service and always willing to answer questions no matter how simple.
always friendly expert service
Friendly helpful and knowledgeable along with quick and comprehensive service.
Great staff, non judgmental, always helpful. An exemplary model for customer service. My go to bike shop!
Very knowledgeable and efficient
Great staff, really helpful when I was buying my bike. I love the bike. Great work when I brought my bike in for the warranty service. Friendly, knowledgeable and very helpful!
Excellent service and products
Best Bike Shop in BC. Great team with a "Jump to the Pump" attitude. Always ready to serve it's customers. I travel from the mainland to get service on my three bikes.
Prompt and professional service.
I appreciate the knowledgeable staff!!!!
The store has competitive prices and the service is impeccable! I have had my bikes serviced there for 10 years and I have always been happy. I highly recommend Trek Bikes Catherine Street for every one of my cycling needs.
First name removed
The fact you currently have a decent inventory, that you have wonderful and knowledgeable staff who are very accommodating and helpful and it’s fun just being there.
Good service, knowledgable staff, consistent products.
Scott was very helpful and found me the parts I needed even tough eight other local stores were stumped.
Knowledge service and good selection
Great staff and service in a very competitive environment
Always a pleasure to deal with the team at Trek bikes. A friendly and knowledgeable crew and they have a great selection of bikes and gear.