Customer Testimonials

The people in the store are all very knowledgeable and very helpful.

high quality products. knowledgeable staff. professional systems and infrastructure.

Very knowledgeable and welcoming staff. Plus, amazing quality bikes at a reasonable cost.

Products - Good simple across the board selection.

Service - I can see the service guy when I walk in the door versus having to hunt for some long- haired guy hiding in the back. I like long-haired guys by the way.

You tell what needs to done and suggest some other things without pressure.

You call and manage ready date expectations.

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Great products and great people

Great personal service, salespeople seem really o retested in getting you what would be best

Very helpful friendly staff, reasonable prices. :)

Always professional, knows their stuff, and super nice!!

Staff and service. Very friendly and professional. Making sure I have correct fit on my bike.
They are working hard to figure it out.

Quick

Always a warm greeting whenever I step inside. Great customer service. You're my bike store.

Have gotten my bike repaired here multiple times.

Great service, repairs are done fast and well.
Never had an issue.

My friend had some problems with his bike and I reccomended he go to the Kingston Trek store to get it fixed because they had been so good. He went and also said they did a great job.

it is not as much the products but was the service and the ability to demo different bikes. Everyone from the back to the front was very helpful.

Staff is always helpful and knowledgeable. Repairs are done quickly and properly. If I have questions I can call and ask. The location is also amazing, for conveniences and the look of the interior. Clean and Professional. I also know what ever I need for my bike, tube, tire, helmet, you have it and it will be good quality.

Quality of products and excellent staff at the Kingston store.

Always friendly and smiling faces every time you walk in. It is obvious the team here completely enjoy everything about bikes and are happy to help you with your ride whether its your first bike or one of many!

The service and professionalism is outstanding. Everyone who works at Trek make you part of the family. Excellent customer service

Friendly and knowledgeable staff. I perceive the products as expensive but good quality

The team at the store

Fair prices and great and knowledgable staff

awesome service. dropped bike off for a tune up and some repairs and the guy new exactly what I was after. work was done very quickly and price was way better then I could of asked for. iv brought both my bikes there this year and will be back again

As a matter of fact I have already recommended Trek to a friend

It was great

Very helpful and friendly staff. Would definitely recommend to anyone!

Service is #1. I felt comfortable and listened to.

Great attentive service.

Thanks

Everyone is so welcoming and helpful....the team knows my name as soon as I enter the store. Excellent customer service. Thank you.

This was my first experience with the Kingston Trek team and it was great. I worked directly with Ashan, who found me a fantastic bike. He kept contact throughout the entire process and still continues to check in to make sure everything is running up to the Trek standards. Overall, 10/10 would recommend to others.

Thank you for everything.

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Very good service, at all levels. Friendly, knowledgeable and efficient.

Courteous staff, good service, reasonable prices ... What more to ask for!