- Phone: 6137673076
Customer Testimonials
Excellent support and friendly staff. They really can’t improve based on the service they gave me
Very friendly and patient with my borderline annoying check ins
Product was available for curbside pickup in a prompt and efficient manner
I only recently started using Trek Kingston and highly recommend them! They have been very courteous and friendly with every dealing.
It is nice to still find great customers service in today's world of computers!!!
Always friendly and helpful! Thanks guys
The best service!
Staff are very friendly and helpful. I always get fantastic service.
Super service! Merci!
My daughter loves her new bike!
Great customer service
I love my bike! And the service I receive at Trek keeps my bike in top riding condition. The technicians always tell me what has been done and supply me with a diagnostic report when I pay my bill.
Very efficient service!
The Marlin 5 is everything I need for a quality, starter mountain bike. The customer service is great - Ashton was genuine and knowledgeable when introducing me to the bike during the test run; he was dedicated to ensuring the bike was an appropriate fit for me and provided me with general information on the bike specs. Thank you!
Had my bike in for a tuneup; great, professional and friendly service! Looking forward to roughing up my bike so I can bring it back for another tuneup next spring!
We found the whole team at Trek Kingston to be so accommodating and patient with our unique situation (buying from overseas). Upon final pick up many many months later ( due to our schedule and COVID restrictions) we found the shop to take customer service to a whole new level of great!
Well worth the drive from Ottawa!
Great service and the Trek Kingston team helped me find my perfect bike!
Amazing friendly customer service!
Quality
Knowledgeable
Courteous
Friendly, responsive, knowledgeable staff, and high quality products.
My only concern is the difficult parking. Other than that, a great experience.
The people!
Great service!
High End Products at a reasonable price point!! High End Service! Best bike shop I've ever been to! Great people, great service - Under Promise and Over Deliver!!
Everyone was so helpful and knowledgeable, I would definitely recommend the shop to anyone!
I phoned for curbside pickup Thurs & it was ready to pop into trunk upon arrival! Thx
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I really liked your customer service! Everyone was very kind and helpful which was nice as I was a bit stressed about the big repair needed on my bike.
Fast and friendly service. And a great job servicing the bike, staying well within the estimated cost.
Amazing Service! We couldn’t be happier with the bike.
Very professional staff and incredibly helpful service. These guys really know their stuff, and are willing to spend time with those of us who do not.....
My experience has been limited, and with minimal cost, but when purchasing my next ride, I will look to them first.
Cheers
Name removed
Service was great
Had what I needed
Pickup was easy
Knowledgeable staff. They were helpful with upgrading/tuning my mtb while sticking to my price request. Nice work.
I like the quality of the products and the knowledge and understanding of the staff. The friendliness is just a big bonus