Trek Bicycle Kingston
710 Front Road
Kingston
ON K7M 4L5
Canada
  • Phone: 6137673076

Customer Testimonials

Report a concern   September 1, 2021 — Rated 10 out of 10 by J.E. Trek Bicycle Kingston
What do you like about our products and services?

Years of friendly, respectful, willing service.

Report a concern   September 1, 2021 — Rated 10 out of 10 by A.E. Trek Bicycle Kingston
What do you like about our products and services?

Extremely helpful staff!

Report a concern   September 1, 2021 — Rated 10 out of 10 by L.F. Trek Bicycle Kingston
What do you like about our products and services?

Friendly and fast!

Report a concern   September 1, 2021 — Rated 10 out of 10 by R.M. Trek Bicycle Kingston
What do you like about our products and services?

nice people
great service
good selection of products

Report a concern   September 1, 2021 — Rated 10 out of 10 by K.G. Trek Bicycle Kingston
What do you like about our products and services?

Beth was very helpful all along the purchase process!

Report a concern   August 31, 2021 — Rated 10 out of 10 by R.R. Trek Bicycle Kingston
What do you like about our products and services?

Great service, for great bikes

Report a concern   August 30, 2021 — Rated 10 out of 10 by J.K. Trek Bicycle Kingston
What do you like about our products and services?

We've always had a great experience at Trek Kingston. Quick turnarounds, friendly service, fair prices.

Report a concern   August 30, 2021 — Rated 10 out of 10 by N.L. Trek Bicycle Kingston
What do you like about our products and services?

The service was great. I loved seeing the bike techs right up front and ready for a quick scan and quote. very happy with my experience

Report a concern   August 30, 2021 — Rated 10 out of 10 by S.S. Trek Bicycle Kingston
What do you like about our products and services?

Terrific service, happy staff, very accomodating

Report a concern   August 30, 2021 — Rated 10 out of 10 by I.S. Trek Bicycle Kingston
What do you like about our products and services?

great service and attention to detail

Report a concern   August 30, 2021 — Rated 10 out of 10 by J.M. Trek Bicycle Kingston
What do you like about our products and services?

Kind, prompt, excellent repair service.

Report a concern   August 30, 2021 — Rated 9 out of 10 by A.P. Trek Bicycle Kingston
What do you like about our products and services?

Very fast turnaround time, effective repair job, and very good customer service.

Report a concern   August 28, 2021 — Rated 10 out of 10 by J.M. Trek Bicycle Kingston
What do you like about our products and services?

Great service! Thank you for the speedy fix on my tire.

Report a concern   August 28, 2021 — Rated 10 out of 10 by E.B. Trek Bicycle Kingston
What do you like about our products and services?

Friendly and efficient service. Reliable work. Good communication.

Report a concern   August 27, 2021 — Rated 10 out of 10 by D.M. Trek Bicycle Kingston
What do you like about our products and services?

Very friendly and helpful.
Thanks

Report a concern   August 27, 2021 — Rated 10 out of 10 by F.T. Trek Bicycle Kingston
What do you like about our products and services?

I was most impressed by the service I received; initially by telephone: confirming availability of in-store stock based on my bike's specs; followed by in-person intake and assessment of bike, my requests/wish-list and queries; later with timely turnaround (communicated electronically) and a most satisfying 'over-the-phone' breakdown/confirmation (initiated by me, by phone), by customer service person, of the work-order, and the actual parts that were replaced (and/or *not* necessary to replace!!); in-person pick up was great, too, with professional presentation/delivery of bike...
I was elated! The two, "first contact" female customer service agents were astounding and helpful. No ridiculous sales pitches or upselling! Very grounded and knowledgeable. I am immensely pleased with the technicians work and the deep-clean of my bicycle was excellent! A worthwhile re-investment! A heartfelt thank-you to the employees at Trek Kingston... quite the bustling, modernized, repair and sales centre, with a (seemingly) large staff for efficiency--that worked! It could have intimidating/off-putting--but I appreciated having the same, fantastic service agents to greet me again, to close my work-order.
A 10/10 experience.

Report a concern   August 26, 2021 — Rated 9 out of 10 by J.B. Trek Bicycle Kingston
What do you like about our products and services?

Clean shop, parts I needed were in stock

Report a concern   August 26, 2021 — Rated 10 out of 10 by P.B. Trek Bicycle Kingston
What do you like about our products and services?

Very professional establishment!!

Report a concern   August 26, 2021 — Rated 10 out of 10 by G.G. Trek Bicycle Kingston
What do you like about our products and services?

Good products and good people.

Report a concern   August 26, 2021 — Rated 10 out of 10 by D.D. Trek Bicycle Kingston
What do you like about our products and services?

Great service. Knowledgeable staff.

Report a concern   August 23, 2021 — Rated 10 out of 10 by G.H. Trek Bicycle Kingston
What do you like about our products and services?

Salesperson was very helpful and had a pleasant disposition.

Report a concern   August 22, 2021 — Rated 10 out of 10 by A.B. Trek Bicycle Kingston
What do you like about our products and services?

Great service

Report a concern   August 22, 2021 — Rated 10 out of 10 by B.K. Trek Bicycle Kingston
What do you like about our products and services?

Knowledgeable and fair

Report a concern   August 22, 2021 — Rated 10 out of 10 by M.L. Trek Bicycle Kingston
What do you like about our products and services?

Great service, plus I get to chat to everyone.

Report a concern   August 22, 2021 — Rated 10 out of 10 by D.S. Trek Bicycle Kingston
What do you like about our products and services?

Trek is a good product which i did my research and wanted to have. I had put a deposit on a domane sl6 in ottawa which i would only get in january. I found one online in kingston which i bought. I was greeted professionally by the owners and well taken care of. They recommended me on trek products and we agreed that the domane would be best for me then made sure the bike was properly set up . I was very happy with my experience with trek kingston.

Report a concern   August 22, 2021 — Rated 10 out of 10 by U.C. Trek Bicycle Kingston
What do you like about our products and services?

Great looking bikes and very friendly staff

Report a concern   August 22, 2021 — Rated 10 out of 10 by L.T. Trek Bicycle Kingston
What do you like about our products and services?

Friendly, very helpful, informative about test period for spin shoes. Great experience!

Report a concern   August 22, 2021 — Rated 10 out of 10 by B.W. Trek Bicycle Kingston
What do you like about our products and services?

Responded to my email with a phone call, as requested. Helped me find the bike part O was looking for. Very helpful.

Report a concern   August 20, 2021 — Rated 10 out of 10 by D.D. Trek Bicycle Kingston
What do you like about our products and services?

Very friendly store. Covid sensitive👍🏻. Quick in, quick out.
Thank you

Report a concern   August 20, 2021 — Rated 10 out of 10 by G.M. Trek Bicycle Kingston
What do you like about our products and services?

Excellent service!


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