- Phone: 6137673076
Customer Testimonials
Everyone is friendly and helpful, service is prompt, and I think my bike just got the best tune-up of its entire life.
I like your staff.
great staff and services...thanks
Great customer service, knowledgeable and friendly and kind. Thank you
OUR FIRST TIME DEALING WITH THEM AND IT FELT LIKE WE HAD KNOWN THEM FOR EVER. GREAT PERSONALITIES, VERY KNOWLEDGABLE AND FRIENDLY.
Very knowledgeable and practical sales associate. Great service. Thank you.
Beth and Leanne are awesome! Very glad to have purchased my new bike and all its accessories from you.
Awesome team! Friendly and knowledgable.
Products: it was available
Services: staff was very helpful answering my questions and getting my new bike setup to ride right out of the store
Great return policy
Thorough, efficient, great advice & friendly! You folks are the best.
Your products are great and it's so nice to deal with such a fine staff!
Great service! Very friendly and helpful!
Every time I come over for service I’m always treated very kindly and with respect. I say this because I used to go to another bicycle shop in town and they would either dismiss me or treat me like an idiot because I didn’t know how to fix my bike. So THANK YOU
Friendly staff, always greet me when I enter the store, and are good at listening and directing me to what I am looking for. I do not feel that there is pressure from the sales staff to buy or look at items I am not expressing interest in. Very profession staff.
Incredibly friendly and helpful, great communication
Very honest and straight-forward staff who know their stuff.
Trek Kingston caters to the needs of their customers as if they were members of their family....like a personal interest. They keep customers in touch on the status of product delivery. They are also very reasonable on their costs.
Always so helpful! Sue is great,and I really appreciate the extra time she takes chatting and explaining things to me. Much appreciated!
knowledgeable, friendly, expert service with flexibility for commuter folks. Trek Rocks!
I've always been a Trek fan, I own two road bikes. I find anything you stock to be quality even if it is not directly Trek. Staff are great. Location is not the greatest for parking but what can you do.
Very friendly staff. Very quick turnaround time for service.
Knowledgeable, personable and follow up to deliver on promises despite Covid supply chain challenges!
always great service
Helpful. Do not nickel and dime on bike service. Friendly attentive staff - Sue especially.
Knowledgeable and friendly staff.
Amazing service!!! super supportive in the purchase of our bike and extremely knowledgable!!!
Very nice staff and enjoyable experience!
Great customer service and quick service
you folks have been very helpful with information, dealing with COVID shopping rules...and the last was in helping me purchase a new helmet.
Thanks a Million
First name removed