- Phone: 6137673076
Customer Testimonials
People are awesome! Always happy and having fun. Quality products
Excellent service
The service was great, we were in a short time frame to get a helmet up to a cyclist who had fallen the previous weekend and required a replacement.
The staff ordered the new helmet for prompt replacement and when it came in they got InTouch with us immediately to let us know about its arrival.
Last summer I purchased two helmets for our grandchildren and the staff offered to replace a helmet if my choice of colour did not suit our grand children's taste.
Great shop to work with and the display of bikes and supplies is awesome.
You know your stuff!
I like the fact the staff remember their customers by name even if almost a year later and 1000's of customers later. they take the time to explain any draw backs as per the repair. Friendly services and their dog Molly she is a treat all her own. I don't hesitate to take my bikes there
Great products, even better staff!
Always attentive and friendly plus a long history in Kingston.
Love this Bike Shop - always greeted with a smile and when it comes to service they work very hard to get you back on the road quickly!
Commitment to very personal service that goes above and beyond. Thank you!
The service was honest, professional and friendly. Highly recommend!
Always quick, all employees are polite and helpful!
Went for parts and advice. Staff were knowledgeable and friendly. I will come back.
Took my bike to your competition. They said they could'nt repair it so I took it to you at Trek Kingston. James did a great job at a very fair price. Two day wait. I will be bringing all my family's bike business to Trek Kingston. RD
It was excellent service and was completed very quickly!
Friendly, helpful staff. Fast tuneup for my bike. Good workmanship.
Beth was amazing in tuning my bike. All the staff were friendly and knowledgeable but not pushy.
The techs are happy to help with even the most unimpressive bikes. Cheers.
Enjoyed my time in the store. Greg was friendly and super funny riding a kids bike around the store ringing the bell.
Never had to wait for service. Bike part prices are comparable to shopping online. I like that they keep detailed notes in the system, and on the receipt for work done and potential work in future based on components check. When I bought 2 kids bikes, they suggested locking hubs so the kids wouldn't have to keep taking off the front wheel to lock it. Friendly to boot.
Trek Bicycle Kingston is quite simply THE BEST!! Knowledgeable friendly staff, clean organized store and top notch service. If the product you are looking for in not in stock it is ordered in with absolutely no hesitation. A wonderful comfortable atmosphere that makes it so much fun to shop! So as I said in the beginning ...THE BEST!
The staff went above and beyond, both times I brought in my bike. I will definitely go back for any other services I need on it.
Great people, knowledge, helpful and always with a smile.
Friendly, professional, prompt
I had an unidentified squeak. Even though you were not able to eliminate the squeak, the amount you charged for the effort, was quite reasonable.
The staff was exceptional, very very helpful.
Amazing customer service, great products, knowledgeable staff.
The staff found my item online, ordered it, and showed me similar very items.
Havent had a problem since the tires were replaced, the bike is much better now and service was great!
Personalized service
Personal touch ...