Customer Testimonials
Christian is very knowledgeable and is always helpful. The best !!!
Customer service from Alex and others is great.
The store carries TREK products which I like.
Always so friendly and helpful wouldn’t go anywhere else
Friendly and knowledgeable staff and amazingly fast turnaround. I dropped off 2 bikes at separate times and both were done the same day.
Great products with excellent customer service!
Trek quality and support.
I bought a Trek Bicycle recently, I was helped by Jeremy, he was patient, kind and very helpful. I was able to get the perfect bike for my personal needs. Love my Bicycle so much. I recommend this place 100%.
Friendly staff, quick turn around on a repair and great location for north Naples east of 75!
Knowledgeable service
service fast and competent and friendly. great bike shop
The staff was helpful, informative and friendly.
Steve Is wonderful to work with!
The staff were friendly and helpful! The work on my vintage Raleigh was perfect- great experience!
Thank you
Neil was awesome
The quality of the bikes are superb
Service was done quickly and expertly
Excellent service
Good customer service and inventory. Had what I was looking for and was very helpful.
Excellent and expedient service
Very nice. Awesome work
Great service from my Trek dealer in Port Charlotte,FL! Made the necessary adjustments for my shifting system while I waited which was only twenty minutes!
Scott and Zach were the best! I had not purchased a bicycles in YEARS and the service they provided will make me a customer of theirs again in the future. What I appreciated from Scott and his team was that at no point did I feel rushed and even when the store was getting busy and they were the only ones working they made sure to give me all the time that I needed AND they checked in on the other customers letting them know they would be right with them. I also appreciated that they spoke to me like a person, answered all my questions, and told me what I needed and did not need (even though they could have made more money). I will be coming here again!
Friendly staff
They smile and seem happy
Very knowledgeable
Thank you for the great service that started by assisting me to get the bike out of the vehicle! NOTE our bike was not a TREK but a special designed bike for disabilities so I am grateful for your team taking the time to understand and make the cable replacement not only work but upgraded! My daughter can ride again!
Service has always been very good … fast and efficient.
Lightning fast delivery - thanks!
First shipment was lost/stolen in transit. Sales staff apologized for the inconvenience and quickly shipped out the replacement. Very happy with the customer service.
Friendly knowledgeable staff
Prompt and very knowledgeable
10/10 made my bike feel better
I got some tires