Customer Testimonials
quick polite turnaround
Very helpful and kind. Good pricing. Wasn’t made to feel bad for being a casual biker. Much appreciated!
Steve is a great guy to work with. He knows his business and gets things done.
Great tech service
had a flat tire and Andy assist with the tube and actually change my tire!
Great job and service!
Outstanding customer service by the store personnel.
salesperson / customer service was incredible: Elvia
Personal service from Jereme.
Prompt and done right.
Customer Service. Ashley and Pablo (I may have gotten the name wrong) were really cool and friendly. They make a customer feel good, like they're just hanging out.
Great service and staff. Reasonably priced. Good communication.
The 2 gentlemen who worked on my bike were extremely helpful, knowledgeable and professional.
Sales rep listened to my concerns. I am considering making a purchase.
Chris, John and the woman from Woodstock were all awesome and we appreciated their help with my husband's bike accident repair estimate, and quote for his new bike.
We thank you for your professionalism, your courtesy, and your kindness.
Fast, knowledgeable and keen to understand the need and not to push something not asked for.
great experience while buying a bike. nice friendly helpful staff
Would like shorter repair wait times
My bike had a flat tire, so I thought I’d grop it off for repair. First I was given help retrieving my bike from the back of my car. The technician brought it in put in on the rack and the repair was done in 10 minutes. When finished he loaded it back into my car. The entire transaction could not have gone any faster.
This is the 3rd Trek that I've bought so I'm a loyal customer
Many thanks to the trek team in sunrise.
They really care about customer satisfaction!
Fixed my flat tire in 5 minutes while I waited.
After a lot of research, I found that the price, service and knowledge was paramount compelling me to acquire the bicycle I wanted.
Staff is knowledgeable, attentive and a pleasure to deal with.
They made the purchase process easy.
Excellent quality of bicycles and service was great.
Very friendly, knowledgeable and helpful.
Jacob, your technically sound rep was a pleasure to deal with. His expert knowledge put us in the proper bikes for us.
They were very fast and friendly.
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Very happy with my Trek bike