Customer Testimonials
Dropped off my bike with a flat tire and was repaired and ready in approx 1 hour. Great job thanks
Excellent response from sales lady, she was very knowledgeable and presented everything with confidence.
John is friendly and knowledgeable. I would rather buy what I need at a local shop than on the Internet.
I came in for a new tire. The technician was very friendly and knowledgeable. He also recommended to change the bike chain. Everything was done in 25 minutes. Great service. Will definitely use for future repairs.
Had what I was looking for in stock
The knowledge of the service technicians is great. They don't try to sell you parts that you don't need. The provide good advice.
My bike looked and performed great after service was completed.
I have a three year service agreement and it has been money well spent.
I’ve come to appreciate the quality of products produced by Trek and Bontrager. But honestly, if the employees weren’t as they are, I would have never built and own a Trek. The employee are incredible. It’s clear Trek isn’t like other bike companies (and I’ve owned quite a few of the best). Trek is proud of their product. No hard sales. Just fun bike talk that eventually becomes bike purchase and Trek family.
The staff at this location always super helpful and they do their best to help you out with everything.I am always happy with the service I get at this location
A bit pricey but good quality.
My first visit for service at the Trek store of Estero. The staff immediately greeted me, introduced themselves, assessed my needs & scheduled my repair to be completed within 24hrs. I was impressed. A special shout out to Colin.
It's ok
Love the bike and the service was excellent.
Billy and his crew are amazing. Great customer service and support. Great location and nice variety of bikes and equipment. The staff was patient and knowledgeable. Check this location out- it’s great.
I bought a new odometer for my bike and it was installed while we waited. Friendly efficient service. Much better than my October experience. Thank you.
The process was simple and the folks working there were knowledgeable about their products.
Very friendly and accommodating. Nice mechanic who went out of his way to help.
It is fantastic and everything I wanted thanks to Gino
Good products and service
Good service, Knowledge, was a good experience!
I needed an old threaded bottom bracket for my 2010 Trek Soho. Joe had it in stock and replaced it by the next day.
Excellent service
Manager Steve Earnest and his crew are not just “salesmen”, they are craftsmen and fantastic service providers for every biking need that you may have. I have continued to experience the best in the business model and would highly recommend Steve and his team to everyone whether you are local or afar. It is well worth the trip to patronize Trek Bicycle Store of Port Charlotte if you want the very best!
Kind, knowledgeable, and patient staff. I highly recommend Trek Bicycle Store of Estero!
I'm a loyal Trek customer and love that there is a dedicated Trek store in the area.
Amazing service. New to Estero and needed to repair tire quickly . Beat bike shop and people ever
Top Notch repair shop
Terry and Aaron have been very helpful and friendly and knowledgeable.
My Electro has changed my life!
I love it and my neighborhood Trek store
Friendly, knowledgeable staff
Great bikes
The bikes are great quality and the service at your Stuart Fl is phenomenal. Everyone there is kind patient and knowledgeable