Customer Testimonials
Manager was very good. Great improvement from the past management
Thank you
Honesty
Responsiveness
Customer Service professional
Clean welcoming store.
Great customer service!
Knowledgeable staff.
Great local shop w/ lots of parts.
Great service and knowledgeable
Great, friendly service and prompt help.
Great service and selection
I received such wonderful service! I’m so happy with south Naples Trek. Your team is awesome.
Prompt, friendly service, quick turn-around
It was very good
Great selection and quality
They are great …. Great customer service
Great staff at the Vero Beach location
Great customer service
Fast fair service
Mitch was awesome and very helpful will definitely be a returning customer
Great service and friendly staff.
We got our handlebars and seat replaced on our trail bike and the staff was courteous and professional. We're very happy with the service and outcome.
Friendly, accommodating.
friendly, informative and timely
My flat tire was fixed while I waited and made recommendations for future maintenance.
Quality product, but the staff at your Estero, FL location are great. Would definately recommend & will continue to shop there.
Trek was very helpful in selecting the bikes that would be best for me! Everything was great!
The service manager Logan was great he explained the process that my bike was going through and all of the features. Kristin and John on the sales floor are always willing to take the time to help explain all the new features for your biking needs.
Courteous, professional and knowledgeable staff
First time in that store.Spent 10 min and bought my bike.
This drew has their act together. From sales to service they always pays attention to the customer and finds a solution. Have been using the for over 12 years and would not even consider changing!
Great job

The staff at the Estero FL store are very knowledgeable and helpful before and after a sale. You don’t get the feeling that they try to upsell you. They are patient with beginner riders as they are attentive to the more experienced riders who require more technical assistance. Having patience and a friendly attitude will make for lifelong/repeat customers.