Customer Testimonials
Excellent service and very knowledgeable
I have gone a few different bike shops and the customer service was the best at Trek. Jeff took his time and showed me all the different options Trek had to offer to fit my needs. Everybody there was exceptional and made me feel comfortable.
Very nice shop, has a lot of inventory , easy to schedule service and quick turnaround
Professional, timely and fair costs.
The bike shorts were great. I love the fact that the liner with the padding snapped out of the bigger short so I could actually wear them under anything..
So far the bike is perfect.. Jeff was simply an awesome representative of Trek and the store in general. Very helpful, informative, and knowledgable of all products. Jeff explained the bike in great detail and was very patient with my million questions. Looking forward to continuing our patronage of Trek Bicycle Store of Ft Myers.
The bike has allowed me to enjoy bike rides again.
The Port Charlotte store has done a great job with the squealing brakes on my FX3.
Very helpful
Excellent service when you have that tire plan. Great staff
The staff is very helpful, knowledgeable and professional. They fix things correctly the first time.
The service is prompt and thorough. The staff is friendly and knowledgeable. They only try to sell you what you need
They repaired the bike as promised. They found and ordered the needed part for installation.
First time bike owner in over 30 years. Has a flat tire and these guys were fantastic! Fixed the tire right there on the spot, plus the other tire was worn, they inspected the bike made some recommendations for me. It was a great experience!! Thank you!!
We had a flat tire and stopped by to see if they could fix it. We were taken care of as soon as we walked in. The service was fantastic.
Customer service was great. Steve really listened to us and got us what we needed. My wife has really been enjoying the bike!
Everyone is knowledgeable and friendly, not pushy
Clear on pricing, great communication, on time service and friendly staff!
I am only a casual biker. I went in to browse and did not expect to buy. Mike took time to explain my different options. I ended up buying a hybrid that I love. Very pleased with the purchase experience!
Repairs and maintenance are always done promptly and correctly. Pricing is reasonable and the staff is beyond excellent
Outstanding customer service!!
Excellent service, great professional advice and solution offered for my problem.
Store is in convenient location and staff is knowledgeable about the products.
Excellent attention and service from the staff
Great service. Totally over delivered.
The staff is always friendly and helpful. I know when I bring my bike in for service it will be a good experience.
100/10 forever good super duper! Fr fr no no cape.
Great products, and excellent customer service. Jeff at the Trek store in Fort Myers was amazing-knew everything about both the Verve 3 and the Townie e-bike we purchased.
On site guys are friendly proficient & professional
The staff is amazing!
great service, fast professional,
best in the business..
always willing to help