Customer Testimonials
Customer service was fantastic. They took care of my issue immediately. The Mechanics were knowlwdgeable and informative. I could not have asked for or expected better service from the South Naples Trek Bicycle Store. Thank you.
scott tashjy
Great team ! Goes above and beyond.
When they answer the phone, they’re always very friendly. They really knowledgeable and are willing to help out when you need to get something done right away. I have even order something for me over the phone. The store super clean and everybody’s really nice.
They immediately took care of my flat. I 20 minutes I was out the door and riding my bike. Great service!
Very helpful and prompt! They are my bicycle shop😎
Excellent
I’ve always had good customer service every time I go into the store.
Very good. Might increase the number of Sun comfort bikes such as Drifter 7 and Solstice 7 on the showroom floor....great stuff.
Jumbo is a first class mechanic and awesome with customers! Really appreciate his work!
Your people are what I like about Trek! Jeff in the service department was knowledgeable, courteous and professional. He quickly solved my problem with a smile. Employee’s like this are the back bone of customer retention. Thank you Trek…and Jeff!
Friendly customer service
Very helpful and so friendly
On a recent visit to have my brakes fixed, the team at Trek went above and beyond expectations to fix my situation. A special thanks to Ardi and Mike for their customer focus!
Service was great.
Fast inexpensive stand by your guarantee You fixed my flat tire 3 times😊
The review manager contacted me and resolved the concerns I expressed.
Bought a sweet new bike this winter .
The staff is wonderful, had it perfectly fitted to me. I am from out of state and only spend limited time in Naples, they were great with working with my limited time table.
Highly recommend this shop!
Great quality & seasoned/ friendly professionals .
Outstanding service and responsiveness and quality of repairs as always!
Trek has high quality products with service that is not only professional & attentive but also friendly. Glad to see that every visit is an enjoyable experience not only for me but for everyone that I see who visits the store.
Excellent selection of products and great customer and technical service!
Great people at the store !!
Trust the brand Trek (I'm from Oconomowoc, home of Trek )
Very helpful and knowledgeable..
Great service! Great staff !
cumstomer service the best
I appreciate the knowledgeable and helpful people working there. They always have what I need also.
Quality
Good people with a lot of knowledge, especially Aaron !
Drive by your shop