Customer Testimonials
What a great staff.
Customer service is great!
Friendly, knowledgeable staff. Great customer service.
Friendly, knowledgeable & went the extra mile to get my bike running smoothly.
Excellent customer service.
Great customer service!
Always get the help and advice I need. Good place, good people.
Fast,effective
Staff is both knowledgeable and supportive
Quality!
First off it was a very nice greeting, followed by professional and knowledgeable people. The store itself presentation was wonderful. Very nice.
The guys are great. Very friendly and helpful.
PersonneI are very helpful and friendly. They make fgood recommendations.
My interaction with Mike was great. He was helpful in finding the helmet I was looking for and in getting more information about cycling in the Fort Myers area.
The Staff were all very helpful. Handled everyone very professionally, answering questions and giving recommendations.
Service is great
I walked into Trek Vero Beach and got a quality rental road bike in 20 min. Guys were very helpful in a pinch.
Great service!
All employees at Trek are experts with many years of experience. They are professional and exceed all expectations as far as service is concerned.
Great customer service.
The guys were great! Awesome experience!
Service
I feel like we were lucky to have Mitch help us out. He was very knowledgeable and helpful. We didn’t intend to buy the bike at that moment but because he made the experience so pleasant, we ended up buying it.
Nice customer service no too many options for children. Still we get the only one bit for kids lol
The quality of the staff members at the Trek Bicycle Store of Port Charlotte is outstanding. I have never been disappointed by the service that I have received at your store. For example, I stopped by the store last Saturday and Jeremy P. provided great service. He not only helped me choose the best bike mirror for my Trek FX3, which I purchased from this store last December, but he thoroughly explained the assembly. Jeremy actually assembled the mirror and demonstrated how I should attach it to my bike.
Staff with quick diagnosis of problem
I dropped off my tire for repair, and before I arrived home, the tire was fixed. Quick service.
EXCELLENT STAFF AND WORK-FIRST CLASS-VERY KNOWLEDGABLE
AND NICE!!! HIGHLY RECOMMENDED!!!
Nice quality components and service available for most road, cruiser, and MTB needs.
Knowledgeable, attentive, and helpful staff in store to assist.
Quick expert service
Always a great experience! Love my local Trek shop!