Customer Testimonials
Quality and knowledge of products
Jeremy was able to assist me from the moment I walked in. He was able to guide me with pricing and specs on the tires and tubes. I surly will be return for future services and accessories.
Love my Townie!
Service was terrific and speedy , thank you!
Fast and easy. The staff here was super patient with my family of 5. They got our oldest kid sized for his first big bicycle in perfect fashion. Wiling to answer any and all questions we had. Cannot recommend Trek of Pompano Beach enough!
Great service, friendly staff, very helpful advice. Labor rates seemed a little high, but they do a good job so i have very little to complain about.
Excellent service and knowledgeable staff!!! I love my new bike!!!
EVERYTHING!!!! I’ve been riding Trek since I was 15, I’m 35 now and all products have succeeded my expectations.
I have a great a great experience every time I go in for service on our bikes. Friendly, helpful and if they can service something small they will do right away. We did not even purchase our bikes there but will next time.
Duane
The friendliness & honesty of the staff is almost uncommon these day unfortunately.
It is very refreshing to deal with a staff, sales & service, that cares and doesn't try to sell you anything you don't need..
Great store, very helpful!
They very accommodating a pleasure to deal with and knowledgeable about my bike. Pricing was reasonable
Excellent service and friendly staff.
Got my tire replaced very quickly days it would take a week because they had to order the tire but got it done in 3 days
Professional service
Competent, knowledgeable service.
Solid products available, less if you want them.
Great staff
I really appreciate that the staff there doesn't nickel and dime you for little things. I have had my bike tuned up there, and I have purchased a few parts for my bike. So on a couple of occasions I have gone in there because I have a minor issue related to my bike. Recently I needed help removing a brake disc off my front wheel, it required a star tool and the six little screws were really tight. In a few minutes, the guys helped me remove the disc and attach it onto the new wheel I had just bought. I offered to pay for their assistance, but they told me I owed them nothing. As a retired guy that needs to watch his spending, especially with today's inflation, I was really grateful. That was just one example of them helping me out with a minor thing and didn't charge me. Thanks again guys. I will definitely keep going there for tune ups, parts and equipment. Looking to get a new helmet in the next month or two.
Great and fast service
Quality products
Friendly and knowledgeable staff
Knowledgeable salesmen
Courteous service
Fair pricing
The were quick, professional and their customer skills were top notch. Thank you.
Service team is helpful, knowledgable and kind.
Products are great quality
Friendly, quick and helpful. Love going to this store
efficient, no nonsense, good customer service
My sales person Geno was exceptional. So helpful with all my questions. I really appreciated his help with my bike rack.
Provided excellent and quick service to our bikes. Thank you
The entire staff, no matter who I spoke with easily understood my problem, and knew how to repair my bike tire.. All employees were professional - friendly - knowledgeable - and great to work with.
Give everyone a bonus
Thanks
Mike A
Naples
Great customer service
Excelente servicio
I have been a Trek Mountain Bike customer for over 10 years. It is great that they are local to me and always service the bike with the right parts.