Customer Testimonials
Kept me informed thru repair process, final bill exactly as quoted.
Team members Elvia and Ryan were outstanding in every aspect of our purchase and delivery of new Trek E Bikes!
Their thorough knowledge of the store's bike inventory and passion for the sport of cycling was truly inspiring.
The Estero Trek bike store is very lucky to have them as part of the team!
Thomas & Therese Moritz
The value, customer friendly service and knowledge of the equipment is and has been demonstrated multiple times by several employees.
Product meets my needs and has me reconsidering the expense of going new. The techs are knowledgeable, helpful, and not pushy.
Easy to get my bike serviced. Glad I bought the protection and service plans.
Nice selection and good, fast service.
Excellent service
Knowledgeable and friendly
Technician was responsive to our needs to fix our bikes.
Friendly, professional, expedient, and fairly priced!
Always so nice and helpful!
Friendly, knowledgeable, andcqui knowledgeable service. I was ba knowledgeable on the road again a short 2 hours after I dropped my bike off. Thanks guys!
Rodney, shop manager, was great in helping with bike build, delivery and getting me on right service plan.
The customer focused service is awesome.
Bike tire service
Friendly competent staff who fix problems quickly.
Elvia was great to work with and John the mechanic is great as well . They were very helpful. I’ve had a few treks and they still one of my favorites
very nice customer service helpful with question about bike purchases and process
I have enjoyed working with the staff at this Trek Store. They've been helpful in providing me with good product information.
Great customer service
Quick to assess problems with bike, with honest estimates.
I needed a tuneup as my bike was feeling old and tired so I dropped it off with Steve at the tech shop. When I got it back It felt like it was brand new and full of energy. Steve made riding my bike fun again. ! Thanks Steve
I got excellent service and opportunity to sample some new bikes. The sales guy was great, he was from NJ I recall.
Purchased a helmet with lights. Unfortunately the bikes didn't feel right.
We were warmly greeted upon arriving and asked all the apprpropriate questions to understand our needs. Several bike models were demonstrated along with the potential benefits of each. Once our selections were narrowed down, we were allowed to ride the bikes in an adjoining parking lot. Small changes were made to assure best performance. All accessories were installed and we were on our way home with bikes we thoroughly enjoy. We could not have imagined a better shopping experience.
Thank you for your kindness and friendly service.
Knowledgeable.
Delivery on time.
Good hours.
Good service. Friendly team.
Always friendly great service!
Quality products and great servce!
The sales associates were very helpful with us making a choice.