based on 4929 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They had what I wanted. Staff was really nice and knowledgeable.
Knowledgeable employees and convenient location. Lifetime maintenance.
Always seems to have the bike product I need. Also very friendly and knowledgeable staff. My go-to LBS.
You go out of your way to make people feel at home, safe, and happy. You care about others in the joys of bike riding.
Excellent customer service and friendly staff
Friendly knowledgeable associates
Everything
Service is both friendly and great
Wonderful customer service!
Good selection and prices.
Friendly, knowledgeable staff
Fast, fair and efficient.
Great customer service
Really good vibe at the store. Mark was so informative and helpful
Everything! Great family owned local shop
We love our Trek ebikes and whenever we've needed a tune up or repair we know we can get it done right and at a reasonable price.
Knowledgeable and professional.
This is the place to be if you need all your biking needs met. I was introduced to Miguel, the technician, who provided me with all the knowledge and guidance to feel confident in getting my riding Journey started. I turned my used bike in for service to him and we discussed all the issues and made it very simple to understand. We discussed the potential price up front and he advised if any changes were needed he would give me a call. I appreciate the professionalism and support. During checkout, I meant another gentleman named MJ. He appeared to be a Team Lead or Manager. He was very congenial and speaking with him made me feel even more comfortable in choosing the right place to get my bike fixed. Thank you The Bike Lane for everything.
Price was expensive for service with a bike still shifting poorly
Excellent service and great staff
The staff at The Bike Lane work with one goal in mind--getting their clients riding as soon as possible with a well-tuned bike. They are a pleasure to deal with.
Very satisfied with the timeliness and quality of bike servicing.
Honesty!
Excellent attention from Todd and his team. I fully recommend them.
Great shop with solid selection. Friendly, helpful staff. Cool shop. Flexible and supportive to meet customer needs.
All staff were very friendly and went out of their way to fix my son's bike within 20 minutes.
Great service, the team members are very friendly and knowledgeable.
I would highly recommend The Bike Lane.
Staff is friendly and competent.
Bill is always so helpful and friendly!
Really friendly staff and lots of good products.