based on 6781 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and people who help provide what’s best suited.
Shopped there twice because lowest price around on bicycle accessories I could find.
Excellent service
Everything went well. Had a phone call to check on delivery. Polite, courteous
I went in to have my bike serviced and agreed to replacing my rear breaks and having both the front and rear breaks adjusted. I left my bike knowing that I would be paying for these three services but when I came back to pick up my bike I found out that additional work had been done on my bike without my ok and I was charged more because of it. Nobody called to ask me if I wanted this additional work done or provide me with the price this would cost. I just returned to pick up my bike and was given the larger bill to pay. Not cool.
Easy to order online and fast shipping
Great staff, amazing products
Knowledge friendly staff, reasonable price
Fair prices
knowledable staff, great service
Solid pre-sales support for details since I was coming from London. Incredible deal on my new Orbea! Super happy.
Great service provided on my Velec e-bike - I'm glad that I bought from a dealer that knows the bike and how to fix it and I was quite pleased that part of the service was provided under warranty.
I appreciated the quick and informed advice and information, and the excellent customer service.
Service on my mountain bike was excellent!
Knowledge and communication were great! Shop has all a cyclist needs.
Thank you to Mr Oscar and his team. Good communication and very efficient. Very happy customer.
Great follow-up service, many thanks
Saddle pressure mapping was great and helpful.
Our sales person was amazing. He listened to all my biking wishes and wants and problems. He asked me my budget and then gave me 2 suggestions and offered me to ride them. Both bikes were suitable but one was a perfect fit and comfort, it's super light weight, in comparison to the bike I was riding. Almost no vibration through the bike into my wrists. I'm so happy with my purchase.
Very helpful
Very friendly
Very thorough
Ideal advice.
Professional, courteous, informative
I was very happy with the quick service (half an hour to fix my flat on a Saturday afternoon) and the fact that the service person used an "on sale" tube and saved me money. Also that he drew my attention to concerns about the drive train. No improvements to recommend on this job.
Staff are always friendly and helpful.
Availability of products either in store or quickly delivered to it.
Helpful staff, great service. Staff at other bike shops can be intimidating or inappropriately flirty, Sweet Pete's has always been friendly and professional.
nice
You are quick and conveniently located.
Great inventory and fast delivery.
Service was super quick, product is fantastic. I still can't believe the deal I got on MTB tires.
Great staff.
Very helpful