based on 6781 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and responsive.
Purchased a bike yesterday with Brent and the whole process and experience was great.
Good stock & fast shipping!!
Great selection, fast shipping!
Customer service, communication, speedy delivery
My order was ready super fast, all the staff (especially Brent) were very helpful; couldn't have asked for a better experience.
Good selection and knowledgeable sales associates.
Things are simple and easy . No upsell. No down talk. No problem recommending somebody who might do the job better. Willing to tell you if something is worth it or needed for your type of riding . And last but not least the staff are friendly and not “ bike jerks/snobs.
I work at SPINNING WHEELS in the 80’s and this is the closest bike store experience like that remaining in this town.
RBT. 2024
Great service - really appreciated the consideration my 1 and 5 year old were given while we were shopping 😊
Suggestions are very helpful. Services are perfectly suited to customers' needs without wasting time. It's the best service for me this time. thanks again.
Good product selection, brick and mortar store, friendly staff
All good
Friendly and helpful staff in store. Good quality and variety of products. Organization of products makes it easy to browse. I always like shopping here for bike stuff.
I am shopping from afar. The website is easy to navigate and we'll organized
Professional and personable, thorough -- and in this instance with a turnaround of less than an hour for new disk brake pads
I appreciated the test dri
Everything I need for my child's track cycling accessories, I always find it at Sweet Pete's. I also find the location convenient. Youth cycling gear Dan be difficult to find.
Best people and best bike shop in the city!
I was at the Bike Blowout this weekend at Exhibition Place and planned to buy my first mountain bike. It was a huge decision but your staff were informative, not pushy at all and in general, I just loved dealing with them! Thank you and I’m looking forward to hitting the trails this weekend with my new Trek bike!
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Everyone is very helpful and informative, also took the time to answer my questions more in-depth regarding the issues with my bike and what to look out for. Very trusted service!
Knowledgeable staff and products in stock
Great
Very Good
Finally purchased a dual suspension bike after wanting one since I was a kid. You guys were great with being on the ball and keeping me in the loop on the status of my bike order and had great recommendations. Additionally the bike was built very well, everything was even and tightened properly. Lastly, upon pickup the gentlemen who helped me set up the suspension was really helpful and I appreciate the tips. Thanks guys!
Follow up emails for on line orders. Felt a little out of the loop. Goods were delivered in excellent condition.
Friendly staff and detailed follow-up call from technician were appreciated! Thank you guys for getting my bike serviced on short notice!
Friendly, knowledgeable and a big help with my broken wheel. Better than the company I bought the bike from
Quick parts sourcing
Friendly, helpful customer service
Store has the high quality product I was looking for at a great price.