based on 6901 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No offer of bike operation tips or suggestions ...just pay and get out
Quick friendly service. Not pushy on anything for after sales service and accessories. Nice reminders about registering for warranty.
Generally do a good job. Prices are reasonable
Was very impressed by the efficiency and quality of service!
Quick shipping and greatcprices on quality merchandise.
quick service.
The product was received pretty quickly and exactly as described
Good web site, quick shipping.
Staff was friendly, the service was quick and at a great price! Thank you! The bloor and brock location is also very convenient to get to with the new bike lane!
Fat bike products
They were available when I needed them
No hassle order cancellation, When shopping next time I'm pretty sure I will consider your store. thank you.
Wide selection
Competitive prices
Great service
Have more clear instructions for where to wait outside when a queue forms.
Larger signage and not just a letter sized poster on door.
Someone from inside come to get next person in line so we don’t have to guess when yo come in because sometimes it looks busy inside but people are waiting for work to be done
Good service.
You have what I want and your service is prompt
Who said I was disappointed?
I rated a 6 because you had the part I needed at full MSRP. Not especially convenient. Nothing unusual in service. But nothing wrong either, just no strong reason to recommend.
Love these guys! Super responsive, professional, and friendly.
You actually had the product you advertised on line
Great service. Found a part that was hard to find.
My item came to the me the day after I ordered it online. I was very pleased with that.
purchased a saddle and the adjustment wrench was missing ,one call and the wrench arrived 6 days later . great store.
People are friendly and accommodating.
Friendly staff
Friendly service, reliable gear!
:)
Good communication, service, rates.
Fast delivery.
Great service. Prompt, friendly and helpful
Great service snd products.
My online experience was fast and efficient. You had what I needed in stock!