based on 6787 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly service, reliable gear!
:)
Good communication, service, rates.
Fast delivery.
Great service. Prompt, friendly and helpful
Great service snd products.
Decent products and friendly service
Honest feedback, no attempt to upsell
Very helpful and knowledgable staff!
Speedy turnaround.
Great customer service. Prompt responses to request.
Eager to please, courteous.
Great customer service!
Great people, not pushy sales agents, laid back environment. I cannot recommend your place enough. Cheers
Easy going, knowledgeable.
Friendly and knowledgeable
Always stocked with essentials from brands that I like
Good handling of Covid-19
We were very pleased with your prompt response to our request for two Trek ebikes. Staff were very accommodating when we arrived at the store for a test ride with very short notice . Very happy with our bikes.
Good selection of products suitable for my bikes, great prices, good website.
Thank you very much to Sweet Pete's for being so honest with me and helping me to come to the conclusion that it might be better to find another bike than to repair a bike with so many issues.
Great selection of IN STOCK products. Only reason you didnt get a 10 is the parking.
i don't even know if my items got shipped already lol
Very friendly and accommodating!
Great selection abs easy to use online functionality
Friendly, knowledgeable staff, usually have what I need. I feel respected & not dumbed down as a female cyclist in the shop in a mostly male-dominated space.
I went personally to buy an item and I was told there wasn’t any in stock. After some days I decide to look similar items in the website and I found the one I wanted to buy in previous day... I ordered and it was very fast ready to pick up.
Service was amazing. Went in to test a bike and took it home the same day. I felt like they were able to answer any questions as well as provide honest and thoughtful information on the bike. I also felt respected and valued as a customer which hasn't been my experience at some other bike shops in the city. Very happy and can't wait to put some KMS on my new bike!!!! Thanks team!
It was simple, fast and easy to get what I wanted.
Great service!
Very responsive , great location
Staff very professional and a knowledgeable..
Friendly staff