based on 7048 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great selection.
Great selection of products and friendly, responsive service.
Great products, quick pick up and friendly local experience! Thanks guys!
Brent was very helpful. The ODI Ruffian MTB grips are excellent.
Sweet Pete's far exceeded my expectations in service, ensuring that a birthday gift arrived in time. It was very much appreciated and the gift recipient was very happy with the quality of the saddle and cycling gloves.
The staff at the bloor street store aren’t particularly friendly or any fun
5 ten shoes / fox products
Very efficient excellent service exactly what I was looking for. Thanks
Smooth and professional service.
prompt service and quick shipping
You could request feedback after my item has even left your shop yet. Lol
The service was prompt and friendly.
Super helpful staff, easy to navigate website
Staff was very nice - which is why I almost always go to Sweet Pete's. They explain everything, and are accomodating to any special requests. Service was quick
Knowledgeable staff. Occassional fire sales.
Product knowledge, fast communication and great customer service.
Good curbside experience
Great customer service! I was emailing Brent and he was very helpful!
Availability of the parts I needed and also Manny’s amazing customer service 👌🏾👌🏾
Emma was great and very responsive!
Excellent customer service and expert repairs.
Friendly staff who are very helpful.
Just purchased a stages smart bike trainer and couldn’t be happier.
Service was very good. Bike looks very nice, but I didnt try it yet.
i feel that Rob at Sweet Pete's is the bestest bestest bestest!
Knowledgeable staff, great selection and fair prices!
Great customer service
looking forward to buying an ebike in the spring
Awesome service. Friendly and professional. Thank you!
Great service from Rob - thank you!
When my husband went to pick up the bikes, he was initially told that he couldn't because I hadn't called to authorize him for pick-up, and that an e-mail was sent to tell me this. I never received this e-mail (and yes, I checked all of my junk and spam folders) and we had no idea. He drove in from our home in Oakville, and it would have been awful it this had been a wasted trip. Thankfully, the person he dealt with was sensible and realized that people with the same last name living at the same address were likely spouses, but I'm annoyed that he was put in this position as we were never notified in advance that it could be an issue. Perhaps this policy would be better posted on your website somewhere, maybe on the order confirmation page, to avoid similar situations.
Very responsive between online and IRL. Good stock, helpful recommendations.