based on 1099 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service on my granddaughter’s bike.
Great service with great people! They go out of their way to help you be successful in your exercise routines.
I had a great experience with the Scheller's sales staff! They were not only helpful, but pointed me in the right direction to buy the right product for what I needed. Not to mention, got me a killer deal on a new helmet and used bike! Thanks again!
Amazing service, staff very friendly and helpful
Great store and even better team!
Joseph answered my call at 3:45pm the day before a holiday. After hearing my issue he convinced me to come on in, diagnosed the problem and with Adam had me out the door with a fixed ride at no charge all by 5:30pm. I highly recommend E’ville Schellers👍
Very good products. Very professional service
This was the fourth Trek bike that we have bought for our kids from Scheller’s. I have found that your hours are more favorable than other shops, and you have always had something in stock that was in line with what we were searching for at good price points. Always helpful and responsive which is much appreciated.
I love Scheller’s! The staff are very knowledgeable and the quality of their inventory is the best.
Jesse listened to my concerns and worked with me on my bike to make sure it was a great fit!
Excellent service!
The personal attention to my problem and quick resolution of the issue.
Scheller's Middletown has always been quick on services issues for my bike to get me back on the road. They are knowledgeable and have high integrity. Big Fan!
Had to rehab our schwinn townie bike. Very satisfied with service and promptness.
gml
Great service and staff. Especially Jackie. He is great to work with.
Very fast service and really nice staff. All around great place. They can answer just about any questions you might have
Very helpful service. Put the 2 bikes that we wanted together late in the day and they were both ready by 5:99.
This was the second time we came to this establishment for bike (tire) repairs. The first time took months and all we needed was a new tire. When we finally got it it didn't match the other. The original tires were white and the replacement was black. We were not pleased, but our daughter was so anxious to have her bike back that we settled. A young girl with a pretty purple bike isn't very pleased with one white tire and one black. This wasn't a very good advertisement for Scheller's when she rode around the neighborhood. When her other tire needed repairs or replacement recently we decided to give Schellers another try. It still took too long, in our opinion, it's just a tire not a major repair. And, again, the white tire was replaced with a black tire. The color of the tire isn't so important in the scheme of life, but it was still an unprofessional repair and we feel the whole thing could have been done better. If or when more repairs are needed we will be looking for a different place and will only recommend Schellers in case of emergency.
Schellers went over and beyond on short notice to help get my bike ride ready. I'm grateful.
David added me to an impossible overfilled service line. Thank you for your help and consideration. Jean
very responsive and excellent service!
John and the team do a wonderful job! They have been there for my family for 10+ years and won’t go anywhere else.
Service very friendly
You had a bike in-stock with the features I wanted for $250 less than your competition.
The gentleman who assisted us was incredibly kind.
Excellent service!
Salesperson was very friendly and helpful during the sale and teh pickup was just as good.
Polite, professional and lovely showroom.
Friendly. Helpful. Good work
Customer service from techs!
We love our new Trek Marlin 5 bikes. We were pleased with the great selection of bikes at the Clarksville store, and the service we received from Keith Morlen was amazing!! We are looking forward to many years of business with Scheller's! Thank you
Guys did a great job of moving and replacing parts on my eliptical.