based on 2050 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great products, and the staff are very friendly and knowledgeable!
Great Job!
Friendly staff
I appreciate the friendliness of the associates, the quality of the products, and the overall professionalism of the company.
Guys were nice and helpful. They did a great job on my bike which had sat for quite a while.
Scheller’s provides excellent customer care. They are always polite, listen to concerns or wants, explains what is available or the process necessary for the repairs. If your service requires more than originally planned, contact is made and options shared plus cost. Also, some items purchased at time of service are discounted. That is an unexpected gift. All members are highly trained and know their products.
I recently stopped in to Scheller's Fitness and Cycling to have them look at my Trek 7000 hybrid bike. I hadn’t ridden a bike since I was a teenager, and I noticed the lock piece that holds the seat in place was broken. One of the team members took the time to find the exact part I needed and installed it for me. He also adjusted the seat to the right height for my inseam and showed me how to make adjustments myself. Now my rides are so much more comfortable and enjoyable! Everyone was very helpful and knowledgeable—I really appreciated the great service.
Great service guy Andy
Great customer service!
Scheller's always provides exceptional service! They greet you with a smile, and are always prompt and helpful. Would recommend to anyone!
Very knowledgeable staff who I trust to tell me exactly what I need for my bike.
Had the exact bike I was looking at online. Service was great very helpful and knowledgeable.
Very friendly and knowledgeable
Carter was very pleasant to work with.
Nice sales staff and friendly staff
Great Products and Great Service. Very Professional Every Time.
Outstanding service!
Quality, friendly staff
Knowledgeable movers who were on time and efficient
Friendly staff and great service
Quality store service supporting an exceptional line of bicycles, bike accessories with a top industry service department.
Service Tech was awesome to include original salesperson/practice of registering my equipment because I sure do not remembering doing it when we bought the treadmill a few years ago.
The service people are friendly, helpful , and knowledgeable. Had a tire replaced in an hour!
I've had great service from the people at Shellers in Lexington, St Matthews, and Middletown!
I have dealt with Jason at your Shelbyville Rd store and he has always been so kind and helpful.
Tye employee’s expertise and knowledge of bicycles made it a great xperience
High quality priducts and great servuce.
Great products and services.
Friendly staff
Very good product
Friendly, prompt, knowledgeable, take time with customers