based on 2009 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tracy is a terrific sales person
Everyone was courteous and good at their duties.
High Quality
Durability
Amazing Service
Friendly Staff
My electic trike had a flat tire. The staff located a new tire and tube. He quickly the tire and was on my way. Great Customer Service.
Chad was so helpful and really went thw extra mile.
Great experience, highly recommend the shop!
Great products and helpful, knowledgeable staff
They are very helpful, friendly and knowledgeable. They are the wonderful folks who put out the directional signs on the Tour de Lou!
Friendly staff, very helpful.
They did excellent work, and did what they could to save me money.
Jack and the shop mechanic working on April 21st we’re both great to work with. They were both very helpful and gave great advice, and went out of their way to get me the parts I needed for my bike.
Long term friendship with Andy and Chris.
Mutual respect, honesty, kindness. They run the shop the way a shop should be run.
My husband deals with Scheller's with his profession and highly speaks of the company. He has bought several commercially grade workout equipment over the years and I have used the company to purchase bicycle equipment often since I ride a lot. Everyone employed there is very courteous and helpful.
Very high quality products, with outstanding service and competitive pricing.
I've done business with them for years. It has long been my place to go for all of my needs of those items they carry.
The service was awesome. Technician supper nice and helpful.
The manager and staff went the extra mile to make sure my wife and I were completely satisfied. We can not praise them too highly.
You really made feel like I was imposing on your time.
Easy to schedule visit and knowledgeable technician.
At St. Matthews, John and Jason do a great job with bike repairs and are quick to get bikes back. Good deals on top of the line helmets, too.
Excellent personal service! Quality workmanship and parts.
Great service— skilled and friendly staff and good selection of cycling accessories
Have always been satisfied with your company.
Friendly and helpful staff. Did not try to sell me things o didn’t need
10
Staff is always next level. Products are always high quality
Amazing service from Scheller's, like always. They know their stuff and love helping out. Would recommend anybody to make their purchase from Scheller's and get service too!
I will definitely be back.
Excellent service and very knowledgeable about various repairs. Recommendation for repairs was sent to us in a timely manner.
Greg and Carter were extremely knowledgeable and helpful from start to finish. In a time where service and help is hard to find while making a purchase, Scheller's is doing great.
It was a quick and simple fix, and I even gained some knowledge in the process!
Noah did a great job with my bike setup!
Your service team is super professional but also really helpful for those of us who aren't mechanically inclined. They explained everything in a way that made sense and didn't make me feel silly for asking questions.
I'm really impressed and would definitely recommend.