based on 2050 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very knowledgeable employees and friendly and parts on hand.
Friendly knowledgeable sales people who really want you to find the bike that's right for you. They brought in a bike from another store that we thought would be a good fit, but when it was not, they arranged for another bike to be brought in and it fits perfectly. No pressure, just helpful.
prompt service and products available
Outstanding service with great help.
Our sales person, and all of the staff I feel went out of there way to help my grandson and me. Very professional! I applaud all of them.
I was able to walk in and buy exactly what I wanted, on the day I needed it.
Great customer service and quick turnaround.
I felt completely welcome, and my ignorant questions were treated with interest and accurate answers.
Professionalism, courtesy, genuine interest in me as a person, no desire for up selling, but what was in my interest.
These are the kind of marks that promise continued success for this corporation
I heartily encourage anyone to visit this store and meet one of the owners, Marty, and one of the principal managers, Jason
I don’t give this kind of recommendation unless I mean every word
Whether you’re looking for a bicycle, or any of the many products related to taking care of your body and your health, know that these people really care about everyone who enters the door, whether they purchase anything or not
John Dudley Willis PhD
Shelbyville, Kentucky
The service was fantastic, and I just purchased a minor part for a stationary bike. They even tested the old part to make sure it was not working prior to selling me the new part.
I highly recommend them. They discussed a potential replacement bike, on sale, if my bike still did not work. Absolutely no high pressure and very professional all the way.
I will definitely go back to meet future bicycle needs.
The Scheller team was professional, efficient, and friendly. A very positive experience. Thanks!
Excellent, courteous and professional service.
Prompt, professional and personal service. Great quality work.
Selection and prices are great. Staff is knowledgeable and friendly
The staff member at Scheller’s in Lexington was very informative and knowledgeable on the equipment there, especially the piece I was looking for that day. There was a great selection of equipment to choose from and I love the fact that they will deliver to your home and assemble. They also have competitive prices. I purchased the Schwinn AD7 and cannot wait to use!!
John was extremely helpful (and fast) during a recent shifter replacement on my Litespeed. The quality of his work speaks for itself: all of the cable sheaths are at exactly the right length and routing; the inner-cable ends are trimmed closely and capped; each winding of the new handlebar tape is evenly spaced; the setup of the brakes and derailleurs are dead-on. Even my old computer mount was re-installed exactly where it needed to be.
Good sales and service.
Good selection of quality cyclng accessories and a very helpful staff!
Staff is very knowledgeable and friendly, not trying to upsell but just meeting your needs and your budget. They stand by their products and maintenance team is top notch.
did a great job !!!! could not ask for more 1
Great reasonable price and service is second to none!
Josh was extremely helpful and knowledgeable when I was trying to decide on a treadmill to purchase. I appreciated his guidance! I will definitely recommend Scheller's to family and friends.
You guys did a great job and you all were about helping the customer and not about money.
Super friendly service with no wait time. They were knowledgeable and helpful as well.
Customer service, knowledgeable and friendly.
Andy kept me informed on the progress of the repair and was completed when he got the part in the same day.
I had a bike repaired and the process was very easy from intake through the timely finished repair.
They are the industry standard for professionalism and customer support
Good selection, good service
Great customer service.
Knowledgeable, friendly, honest