based on 2009 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, by experienced staff. Called to see if available at another store. Bike ready to ride next day. Updated on site, then helped me load up and drive away.
Great customer service!!! Scheller’s knocked it out of the park!!! They did a great job servicing my Specialized Roubaix. Thanks Jesse and Alex for putting my girl back in great form!
Paul was very nice and he was kind enough to work around my late afternoon schedule. Also, he provided helpful tips for maintaining my equipment.
Josh helped us with our purchase. Knew products that were there and after we told him what we were looking for, he helped us narrow down what we wanted.
Very knowledgeable and helpful staff.
OUTSTANDING HELP ....PUT MY ISSUES ABOVE THEIR OPPORTUNITY FOR BUSINESS. HELPED ME BY PACKANGING THE BIKE, FOUND A BIKE STORE IN HOUSTON TO SHIP TO FOR THIS BIKE I AM GIVING TO MY GRANDSON....CAN'T SAY ENOUGH GOOD THINGS ABOUT MARTY AND JASON.....WONDERFUL PEOPLE....RJ FADEL MD
I like that you have many choices in the different kind of bikes. I like that staff is easily available and in sight. YOU DON’T HAVE TO HUNT FOR AN EMPLOYEE.
Friendlier customer service and a more detailed explanation of services rendered
They are friendly. They know what they are doing.
The staff is friendly, helpful and knowledgeble. I have always had a good experience at my favorite LBS (local bike shop).
Amazing service! My bike rides as good as new after being repaired! Very fast and friendly service! Thanks!
Great service with a knowledgeable and friendly staff.
Very prompt & friendly!
Friendly, helpful approach/demeanor of all team members. Incredibly quick turnaround on recent "repairs"/ check ups on both of my 10 speeds. One in particular included a 1973/74 Motobecane 10 Speed that had been in storage for 45+ years. Two team members assisted. Ian specifically asked what my "expectations" as there were clearly some scratch marks on the paint as well as some light rust. I advised I simply wanted to get it in riding shape. Three days later I received confirmation that the bike was ready! Many kudos to Scheller's team members. I highly recommend Scheller's Fitness.
Prompt service
Nice knowledgeable staff
Efficient ran business helpful professional atmosphere
Top of the line bikes. My girlfriend loves her new bike. It has opened a whole new world of fitness. Thank you guys for great service.
Very knowledgeable and helpful staff
Broad array of bikes and accessories.
Awesome, knowledgeable, super helpful staff. Great selection and options - not just bikes but on tons of different exercise equipment.
Fast friendly service for a fair price
Friendly service. Bike gloves I bought are excellent.
Service is very reasonable. Staff is very professional and friendly
Very friendly staff!!
Good service. Good advice. Very friendly.
Friendly, helpful and knowledgeable service. Andy went above and beyond to accommodate my husband and me. Would definitely recommend.
The longevity in business; knowledge of the products; quality products
Customer service was great from my phone call to my drop off and pickup. Each person was courteous and professional and my bike seems to be functioning much better now.
Great service
Nice store good service !