Customer Testimonials
Best Customer service in NWA!!
Professional, knowledgeable, and friendly!
Nice staff and super helpful!
Very friendly staff and knowledgeable about the equipment we needed. They even dropped what they were doing to put the new equipment on our bikes.
Friendly staff
Jonathan is an excellent mechanic and communicator! His feedback on your bike is thorough and written via email so you can look back on it.
They had some of the harder to find shifters for an older trike. The person that helped me also showed me what l needed to upgrade my trike to more modern parts.
I have confidence that the repairs they suggest are actually needed. I have been told in the past by other dealers my bike needed work and found out later it was not necessary. Phat tire has great customer service and I trust them.
Phat Tire Tulsa South provides excellent service. They care about what is best for their customers. They are very passionate about their job. Wonderful job Phat Tire Tulsa South!
Great customer service
Stopped by to get a mirror for our new e-bikes. The whole staff was friendly and professional. They offered to go over or new bikes (we bought on-line) to ensure they were set up correctly and safely. Very thorough. Gave us some excellent tips on care and operation. Would definitely recommend the folks at Phat Tire South Tulsa.
Good service and they do good work
They were great on an emergency repair.
Dane is a good guy and willing to work around the customers budget. I am extremely happy with the bike I bought and the work he did on my other bike. I would recommend the shop to anyone looking for a solid place for bike repair and supplies!
Staff was very helpful and I easily found everything I was looking for.
Very convenient. Close to my home. Knowledgeable and very helpful staff, at least in Bella Vista. I've stopped by the one in Bentonville as well. Not in the market for a new bike yet, but I'm sure I'll be shopping at Phat Tire for any upgrades, repairs, accessories etc.
I stopped in without an appointment just to check with them about some upgrades to my bike. They spent a considerable amount of time going over what I wanted, and even brought the bike behind the counter, put it on the rack, and basically did a minor tuneup, just to get me out the door. They were very professional and accommodating. I would definitely recommend them and we’ll definitely use them again
Friendly staff, great service.
Fast, friendly service from knowledgeable staff
Andrew did an excellent job getting my cycling career started with shoes and a helmet.
Sat Sep 21.
I plan to bring in my gravel grinder for maintenance. Tires leak too fast.
See you soon.
First name removed
Knowledge and services.
Phat Tire is a good bike shop. The staff is very friendly.
Appreciated how knowledgeable and eager to help the employees were
Great service. I was helped immediately on arrival and was fixed within the hour. I would definitely recommend and return for service in the future.
At Phat tire always greeted by great people who make you feel special by remembering you. Thank you Andrew for always assisting
Service excellent
I was greeted as I walked into the store and was asked if I needed any help. They directed me to the product I was looking for and was also told about items on sale that I might be interested in. They were very friendly and helpful. I would shop here again and refer others to do business with them also.
Very pleasant experience. Young man was very knowledgeable and helpful.
Always happy with my visit to phat tire
Always top notch service! I appreciate everyone who works at this location and their willingness to help with all my bike needs!