Customer Testimonials
The customer service was outstanding! Adam was so knowledgeable, friendly and just all around great at explaining and educating us on the bicycles that would meet are needs. To make things even better, he was able to get us our bikes way ahead of schedule. Thanks again for the amazing service and product.
Thanks Jeremy Seauve! My bike is working great now
Super kind folks here.
Seth was a great help in understanding tubeless for road bikes.
They fixed my bike on the spot, to get our group back on the trail fast! Thanks Phat Tire!
Sales experience was great, wasn’t over sold, kind staff, knowledgeable, all the things you’d want in a bike sales experience. My dad ended up buying a carbon domane in broken arrow after I told him I had a solid Experience at the grand and May location.
As far as my checkpoint goes, it does all the things I need it to. Super proud of my purchase. Excited to get some miles in this year. I was looking at a domane at the 1Phone number removed price point, but didn’t want to wait until April or May. Was recommended the checkpoint, and was glad it was suggested.
Seth at the Bella Vista store is great!!!
Thanks for everything God bless you always good service
The people working behind the counter were great. I traveled to Ft. Smith for business with my company (ArcBest). Brought my Mtb bike and forgot my shoes. Both of your guys found me a pair of shoes that fit and installed the cleats perfectly. I was off and riding some of Arkansas best trails and very happy with my new shoes!
Good size store with a good variety of product! You can pretty much find whatever you need.
Service center always has good advice and good service.
Quick service and attention to detail. Got me fixed and back on the trail.
Your people are nice and helpful not much more to ask for.
Service on bicycles was great- thank you
I got my bike fixed quickly and also for very reasonable price. The staff were also very efficient and very helpful. Thank you.
Friendly service and knowledgeable staff
Great team, they always come thru
Staff takes time to listen and solve my biking needs! Always very friendly!
Friendly, Knowledgeable, Timely!
Great service. They do excellent work!
Fantastic customer service, as always!
Great service!
The owner and employees are very knowledgeable and more than willing to help you out and explain everything so you leave knowing more than when you came in!
Excellent service, everybody knows their stuff
High quality products for every cycling need. Expert technicians. Friendly and knowledgeable staff.
Knowledgeable and friendly staff
I really enjoyed the process, I feel like the environment and knowledge of the staff make a pleasurable experience.
Danny and the crew at Phat Tire Springdale are great!!
They did quality work
You guys are great all around. Super friendly and helpful. Wouldn't dream of taking my bike anywhere else!!