Customer Testimonials
Mark provided Excellent service and helped pick out my first trail bike ever, he was very experienced and dedicated over an hour just to helping me find the perfect fit and getting the bike set up. It is very rare to receive that type of personal customer service this day and age, needless to say I will be using them for bike service and purchases indefinitely, very impressed. Consider my customer loyalty earned
Phat Tire staff always provide fantastic customer service! They are very helpful and friendly.
Great store, with friendly, knowledgeable people.
They give me a great estimate on the cost of service and get the work done quickly.
The fayetteville shop is always spot on! Great staff, ready to help with repairs or purchases.
Very helpful, witty and pleasant. Had my dusty bike up and running within 20 minutes and gave me some helpful tips. Love the crew at the South Tulsa location.
My wife and I have nothing but kudos for this store, always greeted and taken care of when we walk in. Knowledge of store and product top notch. Whether small or large purchase they treat the customer great. Your employees are fantastic, please share this feedback with them.
Kevin and Rita Chandler
Incredible staff! Continues to be a positive, community driven shop for our fleet.
Excellent customer service as usual. The entire staff was very helpful.
Staff was awesome! In and out with my repair in record time! Thank you.
Excellent service with a drop in mechanical. Great folks and atmosphere. Ethan rocked on the repair needed to get me back on the trail.
Very good snacks! Thanks Ben!
The staff were helpful and friendly.
Quick friendly and quality service.
Wow, so the gentlemen at the service counter was so helpful and informative, I was needing a tire and he saved me $40. Also it was nice visiting with the sales floor guy. Overall a very positive experience, I will continue to use Phat Tire for my biking needs
Service was prompt
Friendly and knowledgeable staff
Friendly and up front about the costs. Worked with me for my budget.
Great service and didn’t try to sell me on stuff that wasn’t necessary. So glad to get honest people to help on what was needed.
.
Quality
Customer service
I had an emergency situation with a race the next day and the techs got my bike fixed and ready! Very impressed and grateful.
The technician communicated clearly and helped me understand what my bike needed and why.
Quick and efficient
Best possible service you can get in NWA!
Fast service with friendly and polite staff!
Thank you for fixing our son's tire and calling and talking to us about your observation. It is unfortunate that someone slit his tire, but we are glad his bike is safe again for his to ride.
The employees there are bicycle people. They care about doing excellent work
Very friendly and helpful staff that made great suggestions that pertained to the region and climate at present for my bike!