Customer Testimonials
Customer service was top notch, very informative for a beginner rider, very prompt and knowledgeable as soon as I walked in the door our salesman was glad to help! I appreciate the good transaction very much!
Had what I wanted
Very courteous and great service.
Always quick and friendly service. Thanks again for all the recommendations and the help. Always good to have someone you can trust when you’re not an expert in this.
Danny Williams does an amazing job of knowing his customers and knowing their cycling needs. He is passionate about helping customers with their cycling requirements and needs.
Helpful and enthusiastic staff. They loaned me some pedals to try out before I decide what to buy!
Awesome service!
The attention I received from the staff at the store was exceptional. Being someone who needed a bike to be able to commute to work and not having much knowledge on the subject, they advised me on everything, giving me multiple options. The advice was so good that they even taught me how to change tires or check the bike before leaving.
Many thanks to Jayden and Grant for handling my bike repair.
very helpful, good customer service
Although it took a day longer than expected, the job was completed and I wasn't charged an arm and a leg. Customer service was perfect, and I enjoyed the dog in the store.
Friendly and caring. He helped me feel at ease with his professionalism and knowledge of the problem. Will definitely go back if I need anymore supplies parts or a new bike
Quick and efficient service on my bike. Staff was friendly. Great selection of gear and merchandise.
Good selection of "consumable" bike products.
The employees at Phat Tire are ALWAYS AMAZING!!!!! Mark and Mason were so nice to help me!! I appreciate them both so much!! Mason was so kind and very fast getting my Catrike fitted for me. I was so impressed!!! Mason is very knowledgeable and helpful. I was so happy to be able to get out and ride my trike!! I would recommend Phat Tire to everyone!!
Great local company. Friendly and knowledgeable team. Easy access to the trails.
Most friendly shop in town. Good service, I prefer coming here rather than anywhere else.
Service products friendly free craft beer. Place to spend few hours
Great selection of merchandise, knowledgeable and friendly staff, great location next to the Greenway, excellent Trailside Coffe Shop.
Quality products. Deep understanding of the local riding and community. Friendly people who are as stoked to ride as anyone who walks in the shop … if not more.
Fast
Ben was wonderful and so informative!
Friendly service and patient with all my questions and resolving issues.
Guy at the Uptown Fayetteville store is always super friendly and helpful.
Really appreciate the fast service and going the extra mile on my bike care!
Staff was helpful and informative.
Customer service was great and the site was well equipped. But I did notice the very Trek and Bontrager base. Oklahoma seems full of these brands everywhere I go and was kinda sad to see another store with same/similar stuff. I am a Trek customer so don't get me wrong. It's a good brand but I'd love some variety and options. I needed a new pair gloves. They were in stock in all sizes but all of the winter gloves were Bontrager Plain old black. Same ol stuff. So maybe it's not the store but the manufacturer being boring 🤷🏼
Great service
Good people, good service, confidence in workmanship, fair prices.
The customer service I received was wonderful and I will absolutely come back to the store again!