Customer Testimonials
Cory and Ike were great. Had the part I needed and got me in and back on the trail. Very accommodating.
Great customer service, always helpful!
I know you’re in mtn bike country but it would be nice to have a little bit of road bike attire
great service.
Great people
Very efficient and friendly service.
Great, knowledgeable, friendly staff in a welcoming setting.
The people. Amazing team. So helpful and nice about helping find a solution. Can do attitude. Thank you.
I always stop here while riding the Greenway and the staff is always engaging, and immediately helpful for those unfortunate during-ride maintenance needs.
Truely appreciate having these guys along the way.
knowledgeable staff
Salesman Mark was very helpful!
Easy to deal with and prices were acceptable.
I was pleasantly surprised to have heard back from a rep at Phat Tire after my initial feedbck comments. Such contact-after-the-fact is rare in business these days* - at least in my experience.
After a pleasant conversation, during which I expressed my sincere appreciation for the work that had been accomplished on my bike, I've been satisfied with all actions and conclusions on the part of Phat Tire. Phat Tire was brought to my attention via the recommendation of a close friend, and I don't see any reason that I should be hesitant to recommend your shop and services to others in the future. I am certain that I'll be back.
With respect,
Name removed
*AT&T for example!
The Springdale shop is fantastic. They know their stuff and are great to deal with. Highly recommend them.
I had a very positive experience at Phat Tire. The device techs were helpful and knowledgeable. They kept in contact with me and treated me with respect. I would definitely recommend them to anyone I know who either wants to purchase a bike or if one needs repairs on their bike. I give these guys 2 thumbs up. 👍 👍.
The services team was super helpful, gave great practical advice without trying to oversell me and then delivered a repaired bike a full week ahead of schedule. Cannot ask for more than that. Many thanks.
The bike techs got me right in and helped me address the problems on my bike . The service was great and the staff was super helpful. They even took the time to point us to some awesome trails around the area. Plan on using them anytime we are in the area.👍
Good selection, excellent advice from the staff. Recommended!
Great service from all the guys at Phat Tire but a special shout out to Brad at Bentonville who hooked my wife up with her eBike through some adjustments in finding the perfect fit. Thanks so much for everything, you helped make our first experience at Bentonville amazing!! Dan & Christina Jurek
Wonderful service and friendly people.
You have the best cycling products, great non-cluttered displays, extremely knowledgeable and friendly staff, and an excellent location. For someone who is just trying to rpick back up cycling as a supplement to my overall fitness program your sales staff listened well to what I was trying to accomplish and fitted me perfectly.
Great Customer Service
Came in with a bent rim. Had just started riding when I noticed it. Did not have the right rim in stock. The tech helping me took a rim off of a new bike in inventory to get me back on the trail quickly. That’s service!
good service. good selection of parts and merchandise.
I've found their services to be friendly and quick.
Phat tire has a wide variety of bikes for every desire.
I love my e-bike and accessories.
Great customer service and support!
Bright, airy environment that includes a coffee and ice cream bar for a quick break when riding in downtown Springdale!
Thanks Phat Tire—I’m going to be a regular customer!
Excellent service at Phat Tire in the Bentonville as always. Friendly and helpful and acknowledges customers on entry. The best Phat Tire store in NWA
Had exactly what I was looking for when I made the drive up there. The guys working were very helpful and took the time to answer my questions and shoot me quotes for upgrades to my bike that I was wanting done
The staff at the Norman location is very helpful and friendly.
Good service and very friendly staff!!