Customer Testimonials
Excellent customer service. Friendly staff
Great crew.
Fast and friendly. Knowledgeable! Polite!
Mark was just the perfect customer service person. Answered all of my questions, and I walked out with new bike shoes! And we really enjoyed the extra conversation about good eateries around the area!
Very friendly staff and great selection
Top-notch service, elite level products, and a personal touch for every level of cyclist. Highly recommended!
Very friendly and knowledgeable
Tracy was very nice, knowledgeable and helpful. She got me fit with the perfect bike in my price range.
Always a pleasure rolling through and grabbing some gear! Staff is always super helpful - bought a few bike tools - be back again whenever needed!
Always happy with the customer service. They are always quick to find me what I need to get back on the saddle. Thank you!
Best dudes working the shop!
Great customer relations. Knowledgeable employees
Very helpful and worked around issues on back ordered parts.
They fixed my bke whle i wanted. The mechanc was kind and explaned everythng wth out treattng me lke a stupd old woman. Thank you
The repair staff are excellent and very friendly. This shop is light years above most of the alternatives in town.
Great brands and excellent service. The guys at the store were very knowledgeable, helpful, and patient with me.
I’m always pleased with the service every time I have had to have work done on my bike. The staff is friendly and extremely knowledgeable. All I can say is “keep up the great work”.
Friendly, knowledgeable staff.
The team at Phat Tire was wonderful! So helpful and friendly! I would for sure recommend to all of my friends! And we love the bike we purchased!
Really nice staff, great selection, and easy e-bike rental for the greenway!
The crew at Phat Tire really know bikes. No better place to get your equipment serviced!
Excellent all around. My Surly Pugsley rides like a new bike!
Location is great since I'm all the way out in Forest Ridge.
My bike looks like it is new again
Quick, friendly service at a good price.
Great service. I like the new service reports that lets you know how your bike is doing and what will need service next.
Your staff has always been friendly, efficient, helpful and respectful.
Great service and fair price as always.
Very accommodating and friendly staff.
Great customer service