Customer Testimonials
Service is always top notch
Staff was very helpful
We rented a mtn bike, which we really liked!!
Excellent selection, super kind and helpful staff. Can't wait to go back. We're moving to Bentonville because of the experience we had at this shop and around dozens of other places around town.
Friendly service, very helpful
Friendly and great service!
Very pleasant and helpful staff that seem to be knowledgeable.
Got me in and out on short notice, excellent service !
Promptness and acted like you cared for my bicycle!
Good service. Knowledgeable people.
You guys are always so friendly and helpful. Also loved that my bike was attended to quickly and I didn't have to wait long at all for its tune-up.
Bought DZ Nuts
Staff
The guys in the store were fantastic. Very helpful and friendly
We loved that Phat Tire was easy to work with and quick. Our bikes were ready in a super timely manner. We always feel like we are taken-care-of well when we come here!
Really knowledgeable & willing to help out if anything is needed & the rental bike I used was set to spec for my size & weight.
You had what I needed and it was easy to purchase.
Like your bikes, like your location, folks seem great.
Ease and knowledge
Friendly and professional service.
It was easy to purchase, and the staff were very helpful
It was the first time I went to Phat Tire, and there service and prices were very good.
Just very good service without any hassle thank you ! Great bike too
Seth was outstanding! He was so helpful.
The Kuat bike rack has been great.
More convenient location,
Always a pleasure to do business with them. Very knowledgeable about all the products. Always friendly.
I truly cannot remember the last time I received this level of professionalism and customer support. From the moment we walked in we had complete attention and assistance from the very knowledgeable staff. We were allowed to test multiple bikes on the off road trail system literally out their back door, passing by their in-store Java hut. Seth(store owner) was absolutely awesome and even threw down full tire/tape replacement on my mountain bike at a moments notice and ended up partially detailing the bike and truing the rim because it was there. Super easy-going crew, great store layout and location with an insane number of incredibly challenging mtb trails right out the door! There really is no other place to go in the this mountain bike mecca in Bentonville (or really anywhere else imo)!
Great customer service and competent mechanical work.
All of the employees and Cody, the manager, were super helpful and friendly. Great buying experience!
I stopped in to search them out mentioned an issue I had with my bike and they immediately fixed it in a very short time as I waited. They are very friendly and fun to talk with and work with.