Customer Testimonials
Friendly and knowledgeable
As always , wonderful staff. Honest and want to get you on the trail again as fast as you can. Great people , great service, passionate service, and trustworthy results
Quality gear and knowledgeable staff
It was easy to rent e-bikes and everyone was very helpful
Ethan was a fantistic help with my bikes. The store had a lot of cool stuff. Well definitely go back
Friendly staff! Took care of my son's bike efficiently while I waited.
You were able to repair our bike on the spot !
Service team saved the day by fixing a flat tire in no time
On time
No waiting and fixed very quickly!!
Jason was very knowledgeable and helpful.
Friendly group of people and experience with what they.
Everyone that works at phat tire is knowledgeable and great to chat with! When I came in looking for a hydraulic brake oil change kit they answered all of my questions and helped me order the correct one for my breaks!
Great employees who serve the cycling community well.
Phat tire Bella Vista was helpful with getting my bike back into shape! The gravel grinder got a new chain and a new bottom bracket.
We where in town from Pittsburgh with our ride group HSD and my wife's bike was not shifting properly. Stopped in and Ben took the bike right away and cleaned then checked over the bike. Needed a new cable then when changing the cable noticed rear brake pads needed replaced, call me and took care of that too. Prices were very reasonable and bike was ready later that day. Love the shop, people who work there and the trails and town. Would highly recommend your shop!
It's easy to do business with you
Friendly and efficient
Fantastic customer service and very knowledgeable
I always get helpful service from the store staff.
Jake is very professional and knowledgeable and does very good quality work on my bikes! It’s always a pleasure to work with him and or Darren! The store is always organized and clean also!
Top notch quality and service.
The service manager Maxwell was extremely helpful - he made assisted professionally and quickly diagnosed what was required to be fixed on the mountain bike. Really appreciated.
Alex went above and beyond and helped me out on the trail when he was passing and my tire had bent. I was able to finish my ride and then he helped me out in fixing it completely when I brought it into the shop another day. Thanks Alex!
Extremely knowledgeable staff and they get things done! 5 stars and 10/10 for sure!
Customer service ( tech - Danny) is always great.
Bike repair discussed before and recommendations made.
David greeted us when we first came in. We are seasoned riders so did not need much help in picking out a bike, When we came back in he remembered us and knew what we were looking for. Great staff!
I cannot remember the mans name who helped me but he went above and beyond to help me and my children. He was so patient and informative. We will come back for any and all bike needs in future.
Extremely knowledgeable and helpful!
Professional and quick response
Friendly, helpful staff. Nice quality products.