Customer Testimonials
Staff is always super friendly and helpful.
Knowledgeable staff, pleasant and helpful. I enjoy supporting a local store.
Always a friendly face paired with great knowledge and service. Squeezed in a quick same day service so I could get back on the trails and not miss a weekend ride. Thanks Darryl and Morgan!
Nice selection
Friendly and comprehensive service! I found the perfect bike in my price range and learned a lot about how to store and care for a bike.
Amazing. So knowledgeable and helpful. 10 out of 10.
We went in slightly embarrassed because we had recently moved and lost sone gear. The crew at phat tired helped us out immediately and didn’t make us feel weird. I needed up getting two tires replaced there and they ended up tightening up a few things and jumped in to help me on sized up my seat correctly.
Bikes are for everyone. I’ve never been to a shop that fully embodies that like phat tire. Highly recommend.
Locality
Super easy process, really nice staff!
Matt wasn’t there. I expect Matt to be there when I come to the shop. I had to settle for Steve and Jono, but they’re pretty great too.
Great service with good products to choose from.
Service is great! Not a Trek fan but love the guys and the quick friendly service
Best crew in the Metro!
they had pins I needed. for a ctp3 chain splitter
Staff was very attentive in helping find a pair of flat mountain bike shoes.
Great Service and bikes.
Good Service and communications
Friendly and knowledgeable!
Brought in a list of needs and they got me squared away in a timely fashion. The Siloam Springs store is my go-to place for bike service. We’ve had them service our bikes since moving to NW Arkansas 4 years ago.
Knowledgeable and Courteous employees to help the shopping decision easier.
I had my bike worked on and purchased a new helmet & shoes. Alex was amazing! He was never pushy. He was patient, knowledgeable and listened really well. He was thorough and efficient.
Very friendly. Both gentlemens are very nice, they will explain whats wrong. I am very happy with the service. Will definitely come back.
The people who provide great service, advice and contact. Always a pleanat experience
Quick and professional service!
Best bike shop experience I've had! The staff go out of their way to help you. They are knowledgeable and provide top notch customer service. Thank you Jonathan & Matt for all of your help!
They seem knowledgeable and always do a good job.
Friendly, helpful service.
The staff is very knowledgeable, honest, and cordial. The products sold are top rate. This is a top rate bike shop.
Fast expert service every time!
ATTENTION 100%