Customer Testimonials
Helpful staff
Y'all's products are good and the service has been great. Y'all always make me feel welcome and not-so-dumb, which sometimes is a big deal being a novice woman to cycling.
I like that you serve beer and make a positive shopping experience
Very professional, knowledgeable and courteous.
well pleased with both.
Appreciate the assistance from the staff. Made informative recommendations and answered all my questions. I look forward to continuing to do business with them in the future.
Always great service and very nice employees.
Consistently good service.
Fast expert service🤙🏻
I needed a part for my bike rack. Very helpful and knowledgeable. So happy to have a great bike shop so close.
I just recently sent you an email request! Please contact me if you have any questions.
Very knowledgeable and friendly service!
The gentleman that assisted me was great. Very helpful!
Great friendly service. Highly recommend.
Great service, people is so nice
Very friendly and informative!
Backs up their work!
Super friendly staff took care of me very well definitely would go back. They are very kind as well too.
Very friendly service. We enjoyed our visit to your shop
Had an issue with a tandem road bike. Parts took awhile to get in, but understandable as they the bike company (Burley) went out of business in 2007. Prices were reasonable and the mechanics friendly and totally capable.
Mike was great to talk to and the fellow who serviced my bike was honest and helpful - an easy recommendation for me
Nice clean shop. Great customer service.
Rocket was super helpful in answering our questions about gear. I would highly recommend their shop - very service oriented!
Great service. Ryan helped answer my questions and sealed a quick KUAT bike rack install. Will continue to shop at this location.
Competent, super helpful, insightful- great knowledge of equipment, trails. Quality selection of gear
Had a great mechanic. Spoke to older female cyclist as an intelligent equal. Very pleasant. Thanks!!!!!
The chain on my mountain bike broke shortly after starting to explore the relatively new WOKA trail system. Many thanks to Darren and crew at Phat Tire in Siloam Springs for stopping what they were working on and installing a new chain for me in a matter of minutes. Instead of having to cancel my ride plans, their efforts got me back on the trails in no time. Thank you for your awesome service, guys!
Great service. The bikes look new. Thank you.
Dane was incredible. He performed a quick bike fit for my wife last minute. Very nice of him to squeeze us in. He set proper expectations that he’d needed to keep an eye on the store. He welcome everyone in. Didn’t miss a beat to meet them with excitement and find them their solutions. Never a loss of composure as he balanced multiple customers Will be back for further service and purchases because of Dane
Staff was friendly. Large inventory of gear. Nice shop.