Customer Testimonials
Staff are always willing to lend a hand and make everything very easy.
Excellent customer service and knowledge of all things bikes. Fridenly and welcoming. Has a great inventory.
Very friendly staff. Knowledgeable and thorough.
Very personable, friendly, and do a very good job.
Great shop with great staff. Excellent to work with.
Matt is the best! Fabulous service!!
Helpful, personable staff. Got me in and out quickly and answered all my questions.
The people are courteous and efficient and good prices.
Perfect tune, great people that are very friendly....Proudly have the free sticker on my car!!!!
Knowledgeable, helpful and friendly associates.
Excellent experience.
Knowledgeable staff, friendly environment.
Elite-level service and products.
Convenient location.
Recommended!!
We were rear ended on a trip to Arkansas to visit our son with our bikes on the back of our SUV.
We checked out reviews on Phat Tire and gave them a visit. They were great and had our bike fixed up within a week. Highly recommend.
Brought my bike in for repairs Got it back and looked like A new bike cleaned and polished and ready ti go. Excellent . Rode 30 miles since I got it back. Thank you.
Friendly and honest service
Erza is great
friendly and good at what I need
As always, service was above and beyond,
I highly recommend this store for all your cycling needs.
Fantastic service, great shop! We don't go anywhere else!
Friendly, knowledgeable advice
Excellent service. They explained things to me that helped me learn my bike.
Fixed my bike according to agreement.
Friendly and helpful staff that is willing to listen to me as a customer.
Great customer service and quality workmanship.
Great service!
Great service even on a Saturday they were willing to take in my bike and turn it around the same day
Great service
great products and helpful service .
Ben was great help
very friendly staff and quick on service I will come back when service is needed on our e-bikes and will tell friends to come and see you also for service.
Friendly staff. Quality Trek e-bikes. Good location on greenway. Thanks for the great service again!

Since you opened your Midtown location on South Harvard, I have visited a few times. Each time I come in, the staff is great to work with, and I really appreciate the awesome customer service.