Customer Testimonials
Convenient and always a friendly environment.
I already have recommended this store to others. The staff is exceptionally accommodating, the work is stellar, product line is impressive and, considering all that, the value is undeniable. I have not spent a great deal of money in that store (yet) but I am always treated like a valued client.
They have a great selection of products and the customer service is great.
Workers were helpful
Trek Products
Great customer service!
I’ve used your Fayetteville shop for the past two years - for ALL my road bike maintenance/repair needs. EVERY time I stop in, your crew is so friendly and helpful. They don’t just fix my bike, they offer options that help me. On multiple occasions, I’ve stopped in, and they’ve thrown my bike up on the stand to address something quickly. I’m grateful I found you guys! You also recently helped my wife choose a new e-trainer for me for Christmas. Your crew assured her you’d get me squared away after I received it. You indeed got me set up! I’ll be a longtime customer!
Staff was super helpful, did great work on the bike my son got for Christmas. Would absolutely recommend.
The staff knew the exact product I needed to order and it got to the shop faster than I expected. I was told it would be 3 days to install but I got the call a day earlier saying the bike is ready. Kevin and Carson are always more that helpful
Very friendly and knowledgable staff. They took the time to listed to what we were looking for and found us the right bikes and gear for our needs. Originally went in just to buy 1 bike, ended up leaving with 2 bikes and extra gear. We will be back for sure.
People who work there are reliable, professional, great service. Quality products.
I think every single person working that day asked if they could help. Best service I've received there.
Helpful service!!
great people and products
Only quality products and kind people !
I genuinely felt like family the moment I walked through the door. They helped fit me to my new bike, new gear, and educated me on how to maintain and adjust the bike as I break it in. The only downside is they are moving locations and I'll miss their spot for Tulsa Tough. I would 10/10 recommend this place!
Great service
Excellent service in obtaining and purchasing products with exceptional follow-up - I will be back.
Super helpful and informative!
Excellent
Grayson was a good dude! Appreciate him and customer service!!
Friendly service.
Mark, Max, Kent and crew are always friendly and quick to repair whatever I have broken. PT Fayetteville is my go-to bike repair shop. Also an excellent authorized Trek dealer.
The personal touch from the people.
Customer service is top notch
Ben and the whole staff were extremely friendly and helpful. 10/10 would recommend to anyone looking for parts, service, rentals, or bike purchase in NWA! Willing to help diagnose bike problem. Made sure rental bike was perfect.
The coffee shop inside was great too!
FAST service!!
Service department is awesome- I have visited several bike shops in the area in rank phat tire number one for sure
Helpful staff.
Great, knowledgeable staff!