Customer Testimonials
Everyone was very friendly and helpful. Quick turnaround on bike repair. My rotor was damaged from air travel. Huge shoutout to everyone who helped get my bike fixed for my race.
Top products lines and an amazing customer-oriented staff.
What is not to like?
They were extremely helpful when we were making a major decision on getting trikes. They educated us on them, let us take a "test drive", and will be helping us learn how to ride them when our arrive.
I enjoyed my visit,
I had a great visit to your shop this past week. Roth helped me navigate the trails that matches my needs and skill level. Thanks for the great help. Cheers! Scott
This is the most organized and friendly shop I’ve ever used. I suggest this to anyone wanting a quality NOKC LBS!!!
Great service, knowledgeable people, fair price
The customer service was excellent!!
Excellent customer service!
Super friendly always go out of their way to help out. I’m a Customer for life
Everything! The store is stocked, service is excellent.
Service Manager Carson Barbour was friendly and knowledgeable. Work was done in a timely manner and all questions were answered. Nice store in general.
Excellent selection of high quality products, and knowledgeable and friendly service people.
great selection and amazing service
Very helpful staff!
I like Trek.
I like the personnel and service.
Nice new shop, great service and bike/parts selection
Like that you are on the bike trail and the employees are super nice to deal with.
Chris was great.
Great and friendly service on great products!!
The people and whatever you guys are doing to train them! From Sydney to Miles, everyone we have interacted with have been kind and knowledgeable.
Friendly services and honest, also a very good selection of bikes
Very customer oriented, friendly, knowledgable, and gave me guidance on both what was needed but more importantly, what was not. I felt really good about the work done and the customer service of the team.
Phat Tire has the friendliest crew of folks and they are all knowledgable and experienced. They are also enthusiast! They can talk to you about tech one minute and then tell you the best trails and routes the next. Always a pleasure to work with them.
Great products, Danny the manager is awesome very friendly very helpful. Just good people all around.
Really patient and helpful. Went there alone with my two kids and it could have been a train wreck if they weren’t so laid back. We had intended to buy a balance bike for my youngest and she was still too scared to try it out but my 4 year old was able to try out a bike and they ended up providing so much knowledge and help fitting him and getting him going with confidence that we purchased a bike for him. He loves it and is now riding with excitement and I know the bike will last him a few seasons and be able to be passed down to younger siblings. Worth the drive! Great people
Variety of merchandise available to buy or rent, and great staff.
customer service is great!
Very knowledgeable and friendly staff. I highly recommend their services. Support local businesses they will give you the high level of service you need that a mail order company cannot.
Ben was very helpful about some bike adjustments I was asking about and also make sure we knew about the weekely ride.