Customer Testimonials
Seth at the Bella Vista store is great!!!
Thanks for everything God bless you always good service
The people working behind the counter were great. I traveled to Ft. Smith for business with my company (ArcBest). Brought my Mtb bike and forgot my shoes. Both of your guys found me a pair of shoes that fit and installed the cleats perfectly. I was off and riding some of Arkansas best trails and very happy with my new shoes!
Good size store with a good variety of product! You can pretty much find whatever you need.
Service center always has good advice and good service.
Quick service and attention to detail. Got me fixed and back on the trail.
Your people are nice and helpful not much more to ask for.
Service on bicycles was great- thank you
I got my bike fixed quickly and also for very reasonable price. The staff were also very efficient and very helpful. Thank you.
Friendly service and knowledgeable staff
Great team, they always come thru
Staff takes time to listen and solve my biking needs! Always very friendly!
Friendly, Knowledgeable, Timely!
Great service. They do excellent work!
Fantastic customer service, as always!
Great service!
The owner and employees are very knowledgeable and more than willing to help you out and explain everything so you leave knowing more than when you came in!
Excellent service, everybody knows their stuff
High quality products for every cycling need. Expert technicians. Friendly and knowledgeable staff.
Knowledgeable and friendly staff
I really enjoyed the process, I feel like the environment and knowledge of the staff make a pleasurable experience.
Danny and the crew at Phat Tire Springdale are great!!
They did quality work
Seth is just awesome. He really helped me out and upgraded my new bike and now it is perfect. Grace is also so nice. What a great and helpful bike shop!
The customer service I received was wonderful and I will absolutely come back to the store again!
Customer service was top notch, very informative for a beginner rider, very prompt and knowledgeable as soon as I walked in the door our salesman was glad to help! I appreciate the good transaction very much!
Had what I wanted
Very courteous and great service.
Always quick and friendly service. Thanks again for all the recommendations and the help. Always good to have someone you can trust when you’re not an expert in this.
Sales experience was great, wasn’t over sold, kind staff, knowledgeable, all the things you’d want in a bike sales experience. My dad ended up buying a carbon domane in broken arrow after I told him I had a solid Experience at the grand and May location.
As far as my checkpoint goes, it does all the things I need it to. Super proud of my purchase. Excited to get some miles in this year. I was looking at a domane at the 1Phone number removed price point, but didn’t want to wait until April or May. Was recommended the checkpoint, and was glad it was suggested.