Customer Testimonials
I enjoyed the friendly greeting when I came into the store for the first time. The service was quick and the price was very reasonable. I will go back !
The work on my bike was completed in a timely manner and the work was excellent. I was given price before the work began and that is what I paid.
Service was very professional.
I like the hometown feel and that the mechanics know what they’re doing and the sales people are knowledgeable about the products.
Quick turn around time. Super reasonable pricing!
The 2 Trek bikes we purchased last year are fantastic. I am enjoying a sport that is easy on my knees!
quick and easy excellent and knowledgeable
I received speedy service when my bike broke a few days before my race. They fixed it and I had a great time on race day. Thanks Outspokin!
Selection and availability
Great customer service, knowledgeable, and responsive to concerns
I don’t think there’s much to improve. I don’t score anything a ten for growth reasons. I’ve had many opportunities to experience Outspokin as a top notch sales and service spot for those with bicycles in Columbia. I think working more with a local co-op to recycle bikes and parts could take place with also making sure as many of the scraps such as boxes and plastics are recycled. Outspokin could also do a monthly group ride to make the community more inclusive and supportive of the store. Could get involved and create or sponsor local races would be awesome so our community can continue to grow into a bike friendly town. We’ve been surpassed by Greenville and Beaufort, but there’s so much opportunity here.
friendly and competent staff.
Staff is knowledgeable and friendly.
Very quick and expert service
Always great customer service. Every time I came in the store to get some work done on my bike.
Quality products. Informative non-pushy staff.
Amazing staff who listen to the customers’ wants/needs, and who never try to oversell. The equipment is top notch
Response and full explanation of what was required
Customer focused sales and service!
Great service team! Matt and Jim and fantastic.
Staff is knowledgeable and helpful. Great experience.
Well done. Thanks
Prices too high! Not enough sales Service Great
Very helpful, friendly, and quick. Store is lovely.
Great service
We enjoyed the friendly, knowledgeable and prompt service. It was so good I bought a bike when that had not even occurred to me. I was there to replace a tire tube and to adjust the brakes. That’s most unusual for me to make such a quick decision, but it was right. I love my new bike and accessories. Thank you for making it so easy!! Only problem is, I still love my old bike and don’t have the heart to give it up! Maybe one day!!
It's fast and done correctly. The employees are kind and friendly.
As always thanks for helping me out guys!!!!!
Selection
Very personable and helpful staff. Took time to focus on my tiny problem and find an appropriate solution