Customer Testimonials
Laura was great. Professional, knowledgeable. Super job
Very customer oriented. Provides good feedback on your bike and provides input as to recommendations.
Right on, right on!
Great service, prompt repair & notification of completed repair.
Communication
Great service , friendly knowledgeable staff.
Quickly analyzed what I needed and ordered it for me. Said it would take a week to get in and sure enough I received a text in 6 days that my part was in, installed, and ready for pickup. Just really great service.
Great service. And excited to have a new bike.
Easy, friendly.
Always very friendly and helpful.
Such patient and skillful counseling to help with my new bike. Good advice on a new seat too. I videoed a demonstration about assembling me new bike. I was so grateful.
The service was extraordinary and the products they offer are superior for cycling, We also had an old bike that needed some TLC and they took it in and got us a quote to fix it very quickly. The quote was also very detailed...not just a number. You can tell they take pride in all that they do at Outspoken.
Outspokin' performs excellent service at a reasonable cost for my bikes.
Excellent lightweight mountain bike for beginner.
Store staff was very knowledgeable and genuinely wanted to find a bike that fit my needs. They were very patient and encouraged me to test out multiple bikes. I really enjoyed my experience and I look forward to coming back in for tune-ups and more advice.
Great service! Took care of a repair on the spot.
excellent service; personable employees; quick turn around on repairs; honest discussion about future needed maintenance. In and out quickly with a feeling of confidence that the information I was given was accurate and reliable.
job well done keep up the good work.
The staff was knowledgeable and very helpful
customer service is the best
Great service and personal attention to all my cycling needs.
Fear and ignorance had kept me on regular push pedals for years, so I asked James for his advice while I was in the store for a tune-up. He informed me of the pros and cons of the different setups and offered his personal preference based on his riding style. I was sold on the spot and added new SPD clipless mountain pedals, shoes, and cleats to my order. He had to back-order the shoes for the color I wanted. When I came in to pick up the bike, he had even installed the cleats for me.
I'm happy to report that riding on the updated setup yesterday was a game-changer! My only regret was not doing this years ago. Kudos to James for helping me level up and to everyone in the store I encountered during both visits last week or two--you have a good vibe there.
Cheers,
Jerry Shelton
Awesome team job well done and servicing my bike 🚲
Awesome customer service!!
Nice local shop. Willing to answer questions
They're great to work with and very knowledgeable. Highly recommend! Thanks!
I shop at the Irmo store. The staff are very personable and helpful. I really appreciate the tech guys servicing our cycles and keeping us pedaling. Thank you.
Thank you,
Friendly, helpful, knowledgable staff
Great Service Dept that was friendly, fast and fair.