Customer Testimonials
Very good service when I bought a new helmet.
I had a great experience purchasing my bike. The employees were friendly and not pushy about selling products. It was great!
Good products and good service.
Timely services and high quality products
Friendly and timely!
Bikes have kept me healthy since I retired to South Carolina. I will be 82 this year and still ride a mountain bike. They always tune my bike and do a professional job. Thank you Outspokin.
There is a great selection of products at a good price! The store pickup is a great option to save on shipping costs.
So awesome love this place and their owner and employees. Best bike service in town
I brought my electric bike in to get it looked at. I was having issues with the seat, front tire and the front brakes. The technician took the time out of his busy schedule to look at the bike on the spot. I was so grateful for this. I explained to the technician that I was not in any particular rush to get the bike back. The turnaround time was great!! The entire staff was so helpful. If I ever have any more issues with my bike I will definitely be heading to Outspoking bikes!!!!
Customer Service was fantastic. I will continue to go to Outspokin for all of my bicycle needs.
Everyone is ALWAYS kind, courteous, and helpful each time I’ve be3n in the store. When my bike is serviced, the issue is communicated clearly and is usually completed in a reasonable time frame.
Great customer service!
Quick turnaround and return of bike!
Very informative!
Very knowledgeable, friendly and helpful staff
Best shop in Columbia
Very helpful store associates
Great! Great communicator ease of mind!
You sell good products & provide great services, but the best part of OSB is the people. Having a talk with Jayson, Connor, and Martin feels like home.
Thanks! Friendly staff.
Great team or knowledgeable people who love cycling as much as we do.
Bought a bike in 2020 and took it in for service recently. Professional and very knowledgeable folks.
I love my bike and the service is always the best If its a problem I am always notified before they do the work Never have to wait a long period of time to get it back
Staff was very attentive and completed transaction quickly and efficiently.
Chuck and his team are awesome! Always informative and service is reliable and timely. Thanks for everything you do for the cycling community in Columbia!
Nykol W
The staff was very helpful and professional
I was very pleased with their quick turnaround on my tire repair.
Appreciate the great service and attention to detail. Anticipated requirements and addressed key concerns. Provided updates on any issues that needed to be fixed.
You provide top of the line bikes + accessories plus super friendly and helpful staff to help with service.
I know my bike and can figure out what piece to order even if that piece is discontinued.
It is always a pleasure to take my bicycles for service. The staff is friendly and efficient.

Incredibly kind and knowledgeable! Very quick turnaround time!