Customer Testimonials
Excellent customer service! Very friendly and knowledgeable.
service was awesome. needed my wife's bday bike assembled the same day. Assembled promptly and picked up the same day. great service.
Max, at the Devine Street shop, helped me. That's an UNDERSTATEMENT!
Max went above and beyond to make sure that I could put the trainer together when I got home and that I understood how it worked.
I have been doing business with this business for years, and I highly recommend them.
THEY CARE!!! (That's also an understatement!)
Great staff! Max was awesome. Also excellent communication. They built and had the bike dialed in just right!
Always friendly and attentive to your questions and needs. Not trying to sell but solve the issues you may be experiencing, and that is a huge factor in return visits. Everyone knows you by name as well. First rate!
Very happy with The quality of the bikes and accessories I have purchased over the years. The service has always been stellar from the initial attentive listening to the solution.
They were very helpful with
fitting my new bike for me. They showed me how to work the gears and sekt everything.. Went for a ride in the neighborhood before getting the bike. It was a great place to buy a X-lab
Great job of assessing the cause of my flat tire an.d fixing it quickly
They fitted Me with clip in pedals, set my shoes up, as well as fitted my saddle for the extra height with shoes on the trainer I was very pleased. I would recommend anyone just going to ride with clipless go by there and let them set you up . Jason in the service department check my chain as well as adjusted everything to make my Bike shift like it needs to be and install a new Shimano chain. He did a super job it shifts like it’s never has before. Thanks for all the guys that helped out!!!
If you care about my bike like I do, you can trust outspoken to do quality Work. thanks again.
Everything from extensive quality product inventory to technical expertise.
Maintenance team was great! Had a small service issue with my bike and I was in and out in no time.
Great experience at Outspokin! Max and Brian were both extremely knowledgeable, friendly, and took the time to make sure I found the right bike. Max was great during the test rides, and Brian did an excellent job getting me fitted. Never felt rushed or pressured. Highly recommend them!
The guys at Outspoken are wonderful. They take time to answer questions and help guide you with your purchases.
Very helpful staff
Quality diagnostics and service
Brian, the owner, is hands down the best bike shop owner in the state.
Brian did a wonderful job with my bike fit- all questions were answered and am pleased with the results after my ride this morning.
Always friendly service!
James and his team were terrific! They fixed both of our bikes ! We were very pleased with there care of our bikes -and the repairs we needed are done and working perfectly!
I've shopped in the area before
Great customer service
Satisfied customer for 29 years.
James is the best. His hair is glorious.
Brian, the owner, is totally committed to customer satisfaction. His knowledge of the cycling industry and cycling products is unique. He also seems very transparent and honest regarding his opinions on brands in the industry that his shop does not sell. I highly recommend Outspokin for any rider at any level or genre.
Helpful sales and service folks
James and Mike in the Irmo store are TOP NOTCH. Always helpful and informative. I'd never buy or service a bike ANYWHERE else!
Great service, they stand by their warranty on their service work. Always a pleasure to do business with OSB!
Friendly, professional, honest and a place with people I trust. We also enjoy their bike rides on Thursdays.
Great overall product selection and service! I bought my Kink bike 2-3 years ago and brought it back to service it once I moved back from Jersey. The staff did what was required and communicated when any greater issues existed.
Great Bike Shop!