Customer Testimonials
Helpful staff that recommend a bike size for my wife. Let her try out several models
Easy and great customer
Service!
Easy to talk to professionals, explained the whole process of repairing, and if I wanted to upgrade my bike! 100% going back for any other bike related issues or gear!
Excellent service
Very professional quick and knowledgeable.
Very happy with the product. The salesman had excellent product knowledge and took the time to explain each aspect of the operation of the bike and made sure it was a comfortable fit.
Top notch products and friendly service.
Awesome bike shop
Great service, friendly and quick.
Very ice quick and professional staff.
Friendly dog, and the staff that example.
The service is outstanding
Very helpful with what bike fits my need. Explained pros and cons. Not pushy or trying to sale what they are looking to get rid of.
Service was extremely fast! I was only looking around for a minute (probably looking confused) before an employee approached me and asked if I needed help. Everyone I interacted with was helpful + they didn't make me feel stupid about my lack of bike knowledge. 10/10 experience! I will be returning in the future for more bike accessories.
They looked after my wallet. They recommend doing only what was needed on my bike to save me money when I was looking to do full overhaul. Gave me friendly advice. Will be back!
Super friendly and helpful staff
Outspokin continues to be the best bike shops in the Midlands. Matt, Mike, and the entire crew at the Irmo location are fantastic—knowledgeable, friendly, and always willing to go the extra mile to make sure everything is dialed in just right. Every visit feels easy and straightforward, and their customer service is consistently top‑notch.
I’ve also worked with several team members at their Devine Street shop, and the experience has been just as impressive. They’re responsive, accommodating, and quick to help with anything from simple questions to more involved service needs.
Whether you’re a seasoned rider or just getting started, both Outspokin locations deliver the kind of service and expertise that keep you coming back. Highly recommended.
I needed a new mountain bike helmet and the selection and styles/colors were just what I was looking for. The outspokin employees did an awesome job in helping me get the correct size of helmet explaining the safety features of it.
Nice selection of equipment and knowledgeable personnel.
Friendly, super knowledgeable folks here. A pleasure every time I visit.
Quick....one stop service.
Excellent selection, bought a TREK Marlin and my son loves the bike. And, the fact that you get lifetime service on your purchases, WHO DOES THAT ANYMORE. Needed the Marlin serviced for our son to use at N C State. Took in on Wednesday morning and it was ready by the end of the day.
Bike was in great condition, now it's better that Excellent.
Thanks guys for providing a product, service and a customer centric philosophy! Although our son will use it sparling at State, many will envy the cool Lime Green TREK! Outspoken Bicycles has ALL your pedal needs from parts to the excellent service I mention above!
Mike Terrell
West Columbia, SC
Great job and very fast service!!
We had a great experience! Martin is informative, helpful, and a pleasure to work with! Highly recommend!!!
Knowledgable sales staff, good inventory on hand
My go to bicycle shop for close to 30 years. Smart friendly service, knowledgeable mechanics and a welcoming attitude puts Outspokin far above the rest. At age 81 I remain being treated as a valued customer and fellow cyclist.
Friendly and professional customer service
Absolute first class customer service and follow up!
Well versed and always helpful with the 3 bikes I have purchased there.
Excellent experience. They serviced my bike and went over all findings and had it back to me in short fashion!