Customer Testimonials
Brands carried, service support, community involvement and knowledgeable staff.
Helpful, timely and reasonable price!
Very friendly snd knowledgeable service. After they fixed my bike it rides like new again.
They have only the best products and staff here! They stand behind what they sell and I would t go anywhere else!
rear cassette of top fuel aid needed replacing, and it was. Upon leaving the store, the bike function perfectly. However, went turkey hunting this morning, and the same problem presented itself… In the larger front ring, and the three largest rear cogs, the clunking and popping and inadvertent shifting between gears presented again. I will take the bike to the downtown store today at 10 AM. I have no idea what is going on.
Both Brian and james were extremely accommodating and I am confident this problem will get solved.
Attentive and knowledgeable staff plus quality products
Great customer service. Knowledgeable staff. Knew exactly what I needed. Best place in town.
Great staff. Very knowledgeable and always ready to help. I’m a customer for life.
Neighborhood bike shop with an extremely steady repair staff who knows and cares about everyone, really couldn't ask for more!
Great staff
Great crew, always make our visits so seamless!
My bike fitting was fast and affective. Brian was extremely knowledgeable and helpful.
Used bike options were great!
Had a good experience. All the guys were very professional and went above and beyond to make sure I had everything I needed.
Great Bike Shop. Always helpful, informative, and personable.
Friendly staff and reliable service
The staff is always knowledgeable and friendly. 9 out of 10 times, Outspokin is the only cycle shop in the area that always has what I need in stock and ready to go.
I recently fully disassembled and repainted a BMX bike. Since the bike was for a 6 year old racer, I wanted to make sure everything was assembled and adjusted properly for performance and safety. The service department was very helpful with guidance on the painting and got the bike in quickly and turned it around even quicker. I was very impressed and appreciative of the level and speed of service! They are very knowledgeable and great to work with. I will definitely be returning for all of our future bike needs.
Matt was very good to deal with, he highlighted the options on the bike that would meet the needs I was looking for. Outspokin has always been a great place when I’ve been in the store.
I found the bike that was right for me! I took it in for the first service. I didn't even know you can make a bike ride better after a first service but they did. Great customer service!
Great people
Mr Mike is the best! The shop staff are knowledgeable and helpful. We have purchased two great quality bikes so far and I am sure we will be back for another.
Thank you!
The staff is the best. I'm always treated like I'm their best customer no matter how big or small my needs are.
People who work there
My wife and I enjoyed the time that was spent on making sure that we were properly fitted to our bikes and was not just rushed right out the store. They made sure that were informed about all aspects of the bikes
The staff were nice and knowledgeable. The work was done in a timely manner
mostly it's the friendly, knowledgeable staff
Have been there twice. Excellent service.
I am very happy about products and services.
I like going in and being remembered. The service is usually quick.