Customer Testimonials
We had purchased a bike for our 9 yr old at a big chain retailer that broke in 2 weeks. We had made a previous purchase at Outspokin for an adult bike and were very happy with it.
I was so happy with the assistance the employee provided in choosing a better quality bike for our son. As soon as I touched the handlebars and frame I knew that spending a little more money was totally worth it. Especially letting our son try out several bikes and being provided the pros and cons of each one! Priceless. The employee was so knowledgeable and helpful. We will be returning for all of our bike needs in the future. Thank you so much!
Great service With a Smile !
Trade in options and lifelong maintenance plans keep me returning to Outspokin. Customer care and friendly people are imperative and you do it well.
Super tune up on my road bike. IRMO store rocks!
Free tune ups and great customer service
Personalized service/Customer service is outstanding!
Quality of products. Great customer service!
Laura was the person that originally help. Was knowledgeable. Wanted to make sure i test road the bike first. Wanted to help. Will definitely recommend to friends and family.
The staff is knowledgeable and well informed. They are friendly and very prompt with service.
Always good customer service. Please consider opening a store on the Red Bank or Batesburg side of Lexington.
Great customer service. He was very knowledgable
Courteous and knowledgeable staff!
Customer service is excellent. If you are in the market for a bicycle, look no further than Outspokin. Proper fit is key. The professionals at Outspokin will help you select a bicycle that fits your budget, your body and your style of riding. Ride safely, and with confidence in the city, country, on trails, or on gravel, on a bike that works for you. Bicycles have come a long way in the last thirty years. There are many options, and assisting you in selecting the right bicycle for you, is what they do best. Outspokin takes care of their customers and they value your business.
Outspokin knows that if your bicycle is assembled correctly, fits property, looks good and is fun to ride, that you will be a repeat customer.
Lisa Smarr
Customer since 1983
They have great products and there service was amazing and everyone was so nice
Always friendly knowledgeable service! Repeat customer
Thank you for quickly repairing my bike tire!!
Good variety and helpful staff!
Great product choices & services, and a friendly, patient and knowledgeable staff……..thanks so much and God bless! Randy Derrick
Good servive & friendly people
Folks there are super helpful. The service was fast and very good.
Friendly knowledgeable staff
Tremendous variety of bikes & equipment along with a friendly, knowledgeable staff will keep me coming back again
Great job by the team!!
Came in with a broken spoke.. Left 20 minutes later ready to ride.
Everything! Efficient, knowledgeable, & always willing to help. Everyone that I know , is aware that I only go to Outspokin for all of my cycling needs. I always feel confident about my repairs & equipment.
Jenny Scott
Staff were helpful and gave me assistance on the spot.
Staff was super helpful, polite, and willing to go the extra mile to help the customer
The people were the main thing that made us buy from Outspoken!!! Customer service was great and all the people helping were very knowledgeable. I haven’t bought a bike in about 15 years and they all helped me chose the right one for me and my lifestyle. Their products were great and had just what I was looking for including the paint scheme. I couldn’t be happier with my choice and I would recommend Outspoken to everyone looking for a great bike and awesome service. Thank you again.
Professional and knowledgeable staff.

Had a specific product in stock I have been searching for.
Very friendly and helpful service.
Drove 4.5 hours to visit the shop.