Customer Testimonials
It was good.
Great same day service on my grandson's bike.
Everyone is very helpful, friendly and experienced!
Great service, helpful staff, answer questions, always available.
This is my second Trek bike. Great quality and outstanding service from the staff at Outspokin.
Welcoming staff, reasonable prices, and impeccable servicing
The services was very professional. There wasn't a long wait while the technician solved the problem.
I always feel that I get honest and authentic answers to my cycling questions and issues. I bought my Trek in 2017 and thanks to the team at the Irmo shop, it still operates like new. From simple tuneup checks to major service, I know that what things are done are what need to be done to keep it in top running condition. Many thanks.
Bob Cunningham
The quality.
We absolutely loved our recent experience with the staff at the Irmo location when purchasing two Trek road bikes and equipment. Thank you so much for all you do. We look forward to spending more money on your fun toys there. Haaa!
Traci Barr & Tracy “Mookie” Woodward 😊
Extremely helpful staff
Great service!! Gentlemen were very cordial & professional. Offered good input.
Very helpful, friendly and quick.
Thank you for your quick service in putting on new pedals at purchase and the bike check up.
Great staff!
Quality
Customer service was amazing! Everyone was so friendly !
Very helpful folks! Great job fixing our bikes!
Sales and service teams are top notch, friendly, helpful and honest! Go visit the folks at your nearby OSB location.
Qualify Products...But Outstanding Customer Service.
Helpful service right away
The friendliness and professionalism
Love these guys. They are excellent in all regards.
We have purchased 11 Trek bikes over the last three years. We are very satisfied with the bikes and the servicing by Outspokin. As grandchildren grow, we will continue with Trek and Outspokin as they need replacements.
Skilled sales and service staff to help with purchases
Outspoken Bicycles were helpful, quick, and thorough. They were very reasonably priced and I have already recommended them to someone.
Everyone at the shop is always friendly and helpful!
Staff were friendly and knowledgeable and the charges for services were very reasonable.
I recommend Outspokin on a regular basis. The owner and staff have been very helpful with bike selection, fitting, and repairs. Truly appreciate how they support the cycling community.

I absolutely love coming to this store… friendly first and foremost, understanding about my needs for maintenance and repairs… fast service considering the high volume.. thanks guys…