Customer Testimonials
The staff was extremely helpful and knowledgeable. Matt knew exactly what I needed and got the deal done quickly…and offered great advice as well!
Friendly staff and willing to help answer all of my questions.
Very friendly and knowledgeable staff, and it's very easy to work with them.
Brought my Townie Electra bicycle in for repair and the staff was friendly, knowledgeable and the repair was completed quickly and was very economical. Highly recommend Outspoken!
Professional and friendly service. Feel like part of the OSB Team!
Knowledge and willingness to answer questions.
Problem completed quickly and sufficiently. Thank you
Good service, good people
Service! It's SO important and so appreciated in a time when everything is automated and everyone is so used to horrible customer service! I've interacted with three of the young men who work there and all three of them took time and were so patient with me, however Martin went above and beyond to help me with the purchase of my bike and accessories. Another young man, I don't remember his name, installed my bike rack, then was patient enough with me to allow me to take it off and reinstall it, myself - in such terrible heat outside. I would HIGHLY recommend your bike shop!!
Oh yeah, I love my bike!!! :)
outstanding service!
Great shop, very knowledgeable employees both in Sales and Service. Easy to talk to even as a newbie. Very patient.
Great staff and ownership. They go out of the way to provide quality products and knowledge.
Purchase was easy shopped from website.
Service provides quick turnaround. Extremely friendly / helpful staff!
Knowledgeable staff.
Outspokin has excellent service techs and products.
The team are very knowledgeable and helpful in finding the right bike to fit your needs.
Wonderful service all around!
Great customer service!
The staff is knowledgeable and friendly, the Tier 1 tune ups for life is a big plus.
Staff is always helpful
I love Matt in Irmo. He does a fantastic job keeping me rolling.
I was delighted with the friendly team at Outspokin Bicycles. They assembled a bicycle ahead of their anticipated turnaround date.
Great customer service !
The team is so friendly and helpful.
I dropped by on my way thru town not knowing anything about the shop and I’m so glad I did!
Will be going back there when I’m in town.
I’m new to cycling and Laura answered all my questions. She was very helpful and directed me to getting a Trek Dual Sport 2 gen 5 which is a great bicycle.
Staff was great.
Everyone was so helpful and knowledgeable. Enjoyed the process from start to finish.
I have been able to count on you over the years. Matt frequently goes the extra mile for me in Irmo.
Quality work on time - polite / friendly staff

Good service and friendly staff.