Customer Testimonials
First off, I want to say we love our new bikes! We are both new to riding, but I recently retired and we felt like this would be a fun way to stay in shape and get us outdoor more. I want to thank everyone at the shop for being so patient with us and taking the time to educate us and answer all our questons. We have already recommended the shop to several of our friends. What a great place to have right here in Irmo!
Brian was great. He was thoughtful with recommendations to stay within my budget and very knowledge
Awesome customer service from staff members who are very skilled at what they do! We sincerely appreciate the welcoming environment and we can always find exactly what we need!
As always, Matt and his team of bike mechanics at the Outspokin in Irmo provide excellent customer service and quality of repairs. I would not trust my bike with anyone else!
Always very helpful
I would take our bicycles back to them if they needed a tuneup or repair. Also, would consider upgrading in buying bicycles from them. The work they did was quality. They were very thorough, Friendly and professional.
Hey Customer Service! They did a great work on repairing my bike.
A friendly staff and very competent mechanics. It is the only place I shop for bikes.
Great service and support
Great service friendly people
I stopped here passing through Irmo on my way to ride because I needed a new master link. All of them were friendly and helped me with a few other questions I had along the way. Not my regular bike shop but if I lived in Irmo it would be.
Everyone who works there is extremely helpful and knowledgeable. Brian did my bike fit, and I feel like a new cycler. Martin is awesome and leads the best bike rides in Columbia. Kudos all around.
Professionial, personal, timely. Great service. Would not go anywhere else with my bike.
The team was very helpful and knowledgeable. They were genuinely concerned about helping you make the right bike decision and getting it dialed in for you. Couldn't have asked for a better experience!
Great service and prices.
Great customer service
Friendly staff. They do a great job. I’ve been doing business with them since 1988.
Great service and well knowledged employees. Moving from another state I see your products are much higher.
Very professional and courteous
I was quickly able to find the products I needed and wanted ( with the help of a fine young man). I was very pleased.
High quality products. Fantastic Service. Knowledgeable, professional employees. Best in the business, by far.
Professional and friendly
great customer service!
Love having my good quality Trek bike that is “just right” for me!! Enjoying it and all the accessories tremendously!
Took my bike in for replacement of the free wheel and a basic tube up to address some minor shifting issues and brake noise. All of the work was performed and the bike is better than ever. It was completed quicker than originally estimated as well, which is always nice.
Both people I interacted with were knowledgable and caring. Service was quick. Result was good.
Great quality of products. Service and sales staff are very knowledgeable about the bikes and accessories they sell. Customer service is absolutely awesome.
My first time shopping at Outspokin' and everything about the experience was fantastic. Laura was super fun, helpful and easy to work with. I think I have found my bike store!
Friendly and knowledgeable staff
Matt was absolutely WONDERFUL!!!! A true supporter of female cyclists (THANK YOU).
He gave me great practical advice. All the cycling info overload can be OVERWHELMING…at least for me. I’ll for sure be going back 🚴🏽♂️❤️