Customer Testimonials
The Service is impeccable! Complete professionals that walk the walk and not only talk the talk!! Took so much time getting to know my wants but most importantly my needs and giving me all of the available options for a bike.
Honest knowedgable, sales & service. When they error, they admit their mistake & aim to make it right.
Purchased the Trex FX 3 Stagger and this bike is absolutely amazing! Makes riding more comfortable and enjoyable! The staff is very friendly and helpful! I highly recommend Outspoken Bicycles - Irmo!
Always friendly knowledgeable and helpful
I brought my old bike up to the shop to see if it could get brought back up to riding form and two rides in and she is running perfectly. The service department had it going faster that I thought and did an awesome job. I also picked up some new gear as well. Esteban helped me with that and was very knowledeable and friendly. I would highly recommed Outspoken and will be shopping there in the future.
Great bikes and a great staff.
Mike and Matt are always friendly and extremely helpful.
You are friendly and your work is very good!
Fantastic Bike Shop! Every aspect of my experience was 7 star. The human beings cared about me. They knew who to get involved in ordering the bike I wanted and they tried to keep the cost down as we proceeded. Highly recommend this shop!
Knowledgeable and friendly sales employees
Quality products and outstanding service
Great knowledgeable sales and maintenance staff who always deliver what is quoted or promise!!
I was helped promptly, effectively, and left the store, with exactly what I needed!
Everyone is pleasant and knowledgeable. We have been very pleased whenever we have gone there. We recommended friends go there that were having problems with their Trek bikes and they took care of them on the spot. It's hard to find quality service, people who care. Kudos to Outspokin!
Chucķ and the other employees were Eager to help.Great attitude when dealing with my questions and needs.Chuck was willing to take time to precisely measure the old parts while in front of me to see what new parts were needed for the upgrade I was performing on my bike. He educated me throughout the process on the old fitment vs the new fitment which made my experience worthwhile, pleasurable and easy!
The willingness to help you with an issue
Very informative
Knowledgeable sales and service
Went here for a couple of parts. No high pressure sale tactics and very helpful in showing what was available to fit my grandsons bicycle. We will definitely be back when we need more parts.
Always feels like home when I visit
Great experience working with Brian and team. Made everything super easy to purchase the bike and then drive over from Atlanta to get fitted and pick it up. Would absolutely recommend to a friend and wouldn't hesitate to purchase again or drive back over from the ATL to make fit adjustments down the road.
Always excellent service and advice
Honest, efficient and friendly service
Great customer service!
Very welcoming. Wide selection. Meet Daniel Saturday. He spent the time to get to know my wife and I and where we were physically. Felt very confident in his guidance of our choices. Daniel never made us feel like we didn’t belong in a bike shop….even though we are both older and currently out of shape.
Always friendly and timely service even when things don't go as planned.
Excellent and personalized service.
Attentive and helpful customer service.
Outspoken provides excellent customer service. The staff are expert specialists in tuning my road bike and keeps me on the road. Thank you Irmo staff and especially Matt, and Jim.
Phil was so fast changing my grandmother’s wheelchair tube. Everyone was incredibly attentive even though they were very busy. 10/10
Service with a smile.