Customer Testimonials
Nice employees.
Top notch service! Super knowledgeable! Friendly
They had my new bike tuned and ready to ride hours earlier than scheduled. Very knowledgeable of bike riding gear and bike setup. Got home and put 10 miles on the bike rides great. Very happy with my Trek Marlin 8 Gen 3 in crimson and riding appearal. Thank you for your professionalism and devotion to biking. It was a pleasure to meet you. James Olson.
Always polite, professional and helpful with any questions or concerns. Thanks so much.
Service was great! Very knowledgeable and friendly!
Outstanding customer service
The knowledge and friendliness of staff.
Having a great local shop with on-site repair and servicing available.
Straight forward and professional.
VERY friendly and a good price
Personal service giving the best advice on my choices during my purchase
The guys had a new chain on my bike and tweaked the derailleur after I broke the chain 1.5 miles into a ride. Took them thirty minutes on a busy Sunday afternoon for them. I was able to go back out and finish my ride. So impressed with their willingness to help a new customer.
Very understanding, adaptable, and helpful.
Great customer service
They were prompt, friendly and easy to work with. Great service.
Personnel who truly listen & want the best for their customers.
service was great
It very easy to purchase the bike, then I came in for service a year later which was very easy and uneventful.
Friendly, knowledgeable, fair
Helpful, friendly, went out of their way to assist in setting up the bike rack and bike we purchased.
Outstanding service! Esteban was great to work with!
Thanks for the quick instore replacement of a bad inner tube. You guys are the best.
TK
These folks know bicycles. Great service.
The service reps are attentive and intelligent - a rare combination. It's clear that there is a great work culture at outspokin - also there are great products available.
Great staff and service!
I like that when I blew a tire and I took it in they replaced it for a reasonable amount of money and did a service on my bike for free. Yay!
Mike was very helpful and informative to us ...!!!!!
Great prices and customer service
These guys are totally honest brokers - I took in three (3) bikes in varying shades of disrepair, and Steve (one of the techs) called me back 1-2 days later to let me know that one of the bikes was not worth repairing (which I expected), and that the other two would be less costly than the original quote!
Highly recommended, and I will absolutely use them again in the future!
Great bike fitting with Brian yesterday. Can't wait to ride this weekend to feel the benefits of a properly fitted bike!
The staff at Outspokin Bicycles are very courteous and professional. Brian taught me how to ride and I purchased a Townie from Outspokin several years ago. Since then, the staff has helped me with bikes multiple times, including tune-ups. After tune-ups, I notice the bikes are much more effective.